EIN 13-1610451

United Service Organizations

IRS 501(c) type
501(c)(3)
Num. employees
967
Year formed
1941
Most recent tax filings
2022-12-01
Description
USO strengthens America's military by connecting service members to family, home, and country through expeditionary programs and centers.
Related structure
United Service Organizations is a parent organization to a group of 21 other organizations.
Total revenues
$154,440,142
2022
Total expenses
$166,596,400
2022
Total assets
$114,377,618
2022
Num. employees
967
2022

Program areas at United Service Organizations

Uso centers - uso centers are the foundation for our connection to the military community and enable uso to also provide outreach support to areas where no physical uso center exists. Uso centers provide a home away from home for Service members and their families around the world. 2022 presented unique challenges as Service members were deployed and repositioned throughout europe to support nato allies and ukraine. Uso established new centers in poland, romania, and other remote areas to support Service members exercising with our allies. During 2022, the uso had more than 250 locations supporting over 5.8 million visits during the year. See schedule o for more information about these centers.uso centersuso centers provide a home away from home for Service members and their families around the world. Uso centers offer an inviting and comforting place where Service members and their families can connect by internet or phone, play a video game, catch a movie, have a snack or just put up their feet and relax. During 2022, the uso had more than 250 locations supporting over 5.8 million visits during 2022. Uso centers can be found in 38 u.s. states as well as the u.s. Territory of Guam, and in countries overseas, including australia, chad, cyprus, djibouti, germany, greenland, honduras, hungary, italy, iraq, japan, jordan, kenya, kuwait, lithuania, niger, poland, qatar, romania, saudi arabia, slovakia, south korea, spain, syria, turkey, United arab emirates, and the United kingdom.the uso has four locations that primarily serve wounded, ill and injured Service members, their families and caregivers. These centers provide a home away from home for wounded Service members, many of whom visit multiple times daily between medical appointments. Created for our nation's healing heroes and their families, these centers may feature classrooms, sports lounges, communal kitchen and eating areas, business centers, healing gardens and more.the uso also operates a fleet of vehicles that takes the uso's services out on the road to Service members and their families in areas of the country where there are not permanent uso centers or expanded support is needed, for however long we are needed. The vehicles, which operate in the u.s. and europe, range in size from canteens to large recreational vehicles. In addition to supporting training exercises and bringing uso services to nearby installations, the mobile uso program also deploys to support our Service members in local or national emergencies, such as hurricanes or wildfires.the uso has supported families of the fallen during every dignified transfer at dover air force base since march 1991. The staff and volunteers of this uso center coordinate among uso locations across the country to support and comfort families who have just received tragic news as they travel to and from dover air force base.
Service member, military family program, and expeditionary programs - uso provides a catalog of programs focused on wellness and resiliency for Service members and their families. These programs include the uso reading program keeping Service members connected to their children through story-time; uso holidays providing programming to help Service members feel connected and supported during the holidays throughout the year; uso care package and uso2go kits ensuring Service members deployed to remote locations have some of the small comforts of home. See schedule o for more information about the programs offered and accomplishments during 2022.
Public awareness and outreach - the uso's marketing and communications outreach programs aim to address the civilian-military drift - a natural disconnect and lack of understanding between those who have served and those whom they defend who have never served and may not know or be related to anyone who has. In 2022, the uso launched the european expansion & family support campaign to bring awareness to the american people and encourage support Service members either deployed or permanently stationed in europe in support of our nato allies and ukraine and their families. In addition, through its website and mail, the uso collected more than 1.36 million messages of appreciation from the american public which are being distributed or displayed at uso locations across the world. See schedule o for more information. Public awareness and outreachthe uso's marketing and communications outreach programs aim to address the civilian-military drift - a natural disconnect and lack of understanding between those who have served in the military and those whom they defend who have never served and may not know or be related to anyone who has. In 2022, the uso launched the european expansion & family support campaign to bring awareness to the american people and encourage support for the more than 100,000 american Service members either deployed or permanently stationed in europe in support of our nato allies and ukraine and their families. The multichannel campaign included out-of-home advertising (digital roadside billboards and transit, times square and airports) that delivered nearly 200 million impressions, social media campaigns that reached millions of unique individuals to help educate americans about our work in eastern europe, and a psa delivered to audiences through television. In addition, through its website and mail, the uso collected more than 1.36 million messages of appreciation from the american public which are being distributed or displayed at uso locations across the world.
Uso entertainmentuso entertainment serves as the premier entry point for entertainment industry partners to deliver a diverse range of first-class programming to the footsteps of Service members and their families through in-person tours and the military virtual programming (mvp) series. In 2022 the uso delivered 27 in-person tours and 42 mvp sessions to over 40,000 Service members and military families across 30 countries and 427 military sites around the world, including tours to australia, colombia and greenland. Entertainment also provided worldwide, limited on-demand content through the uso mobile app, offering unique programming leading up to super bowl sunday, including the documentaries all madden and the great brady heist and game day commentary from the nfl network. In addition, uso partnered with hbo max to air its hit docuseries gaming wall street.uso transition programthe uso transition program extends the uso experience to active duty, reserve, national guard and military spouses at any point in their career and educates them on professional services available to them to better prepare them as they transition from the military and settle into their new communities. The program also supports military spouses at any point in their military journey as they transition from one installation to the next.the uso transition program focuses on these key areas: employment, education, financial wellness, mentorship and increased access to relevant veteran resources in their communities when separation from Service occurs.by leveraging the unique position of having uso locations across the globe, the uso is able to engage with transition-focused programming earlier in the Service members' career, resulting in higher educated, more financially stable, and better-connected Service members and military spouses.through the creation of an individualized action plan, transition specialists collaborate with individuals to identify their personal and professional goals and build a roadmap to achieving those goals, identifying services and resources that are the best fit for their needs and geographic location. Uso transition program also offers opportunities for Service members and military spouses to learn relevant and valuable information as they overcome the challenges that transitions can create through various programming. In 2022, new offerings focused on military spouses were added, to include a resume writer specifically equipped to support spouses, dedicated spouse transition specialists, and specific interview preparation offerings. The program also supported more than 53,000 people through virtual and local programming with 16.1k plans completed.in addition to the core programs listed above, uso local teams design and produce programs that are tailored to the specific needs of Service members and their families in their geographic area. This flexibility in programming is critical due the significant geographic scope of uso operations as well as the diverse needs of Service members and their families. These locally developed programs also serve as an innovation laboratory for future uso wide core programing.

Grants made by United Service Organizations

GranteeGrant descriptionAmount
USO FoundationGeneral Support$2,720,431
Tragedy Assistance Program for Survivors (TAPS)Program Support$100,000
Blue Star FamiliesProgram Support$10,000

Who funds United Service Organizations

Grants from foundations and other nonprofits
GrantmakerDescriptionAmount
USO FoundationGeneral Support$2,945,627
American Online Giving FoundationGeneral Support$862,399
Fidelity Investments Charitable Gift FundFor Grant Recipient's Exempt Purposes$653,828
...and 199 more grants received totalling $10,437,261

Personnel at United Service Organizations

NameTitleCompensation
Jd CrouchPresident and Chief Executive Officer$705,905
Alan ReyesChief Operating Officer$424,084
Kristine ShumackTreasurer , Chief Financial Officer$355,065
Christopher PlampSenior Vice President , Operations , Programs and Entertainment$319,013
Virginia BurnleySenior Vice President , Government Relations and Ext Affairs$272,504
...and 8 more key personnel

Financials for United Service Organizations

RevenuesFYE 12/2022
Total grants, contributions, etc.$154,091,511
Program services$422,814
Investment income and dividends$487,223
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$0
Net gain from sale of non-inventory assets$-58,626
Net income from fundraising events$-805,077
Net income from gaming activities$12,962
Net income from sales of inventory$0
Miscellaneous revenues$289,335
Total revenues$154,440,142

Form 990s for United Service Organizations

Fiscal year endingDate received by IRSFormPDF link
2022-122023-09-05990View PDF
2021-122022-09-26990View PDF
2020-122021-09-22990View PDF
2019-122021-02-19990View PDF
2018-122019-10-21990View PDF
...and 9 more Form 990s

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United States Veterans InitiativeLos Angeles, CA$76,804,139
Black Veterans for Social JusticeBrooklyn, NY$63,127,891
Enterprise Community PartnersColumbia, MD$115,861,908
Lincoln Center for the Performing ArtsNew York, NY$182,748,154
YMCA of Metropolitan Los Angeles (LA Y)Los Angeles, CA$73,800,511
The Aspen InstituteWashington, DC$189,761,926
Tides CenterSan Francisco, CA$281,474,772
Autism SpeaksPrinceton, NJ$46,771,653
The Humane Society of the United StatesWashington, DC$157,445,864
Data update history
February 4, 2024
Received grants
Identified 61 new grant, including a grant for $631,056 from Wawa Foundation
October 30, 2023
Posted financials
Added Form 990 for fiscal year 2022
October 30, 2023
Updated personnel
Identified 8 new personnel
October 26, 2023
Received grants
Identified 16 new grant, including a grant for $2,945,627 from USO Foundation
October 24, 2023
Used new vendors
Identified 4 new vendors, including , , , and
Nonprofit Types
Civic / social organizationsPublic sector nonprofitsCommunity service nonprofitsMilitary and veteran charitiesHeadquarter / parent organizationsCharities
Issues
Community improvementMilitary and veterans
Characteristics
Political advocacyLobbyingFundraising eventsOperates internationallyNational levelReceives government fundingEndowed supportCommunity engagement / volunteeringGala fundraisersTax deductible donations
General information
Address
2111 Wilson Blvd 1200
Arlington, VA 22201
Metro area
Washington-Arlington-Alexandria, DC-VA-MD-WV
County
Arlington County, VA
Website URL
uso.org/#hero-area-anchor 
Phone
(703) 908-6400
Twitter profile
@the_uso 
IRS details
EIN
13-1610451
Fiscal year end
December
Taxreturn type
Form 990
Year formed
1941
Eligible to receive tax-deductible contributions (Pub 78)
Yes
Categorization
NTEE code, primary
W30: Military, Veterans Organizations
NAICS code, primary
813410: Civic and Social Organizations
Parent/child status
Parent of group exemption
Central organization
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