Chief Operating Officer salaries at nonprofits

Nonprofit COOs earn an average of $200,117 per year, including benefits, with the top 5% of COOs working at nonprofits earning more than $497,613
Person working at a desk, digital art, by Dalle

Nonprofit chief operating officers (and directors of operations) carry out the day-to-day operational management of nonprofits, including overseeing staff, programs, finances, and facilities. They are typically members of the executive leadership team, working closely with the chief executive officer (or executive director) to ensure that the organization is running efficiently and effectively. They are also among the highest-paid nonprofit executives, along with the CEOs.

How is the COO different than the CEO? The CEO is responsible for setting the strategic direction and making top-level decisions, while the COO oversees the day-to-day operations and implements the CEO's vision. In a 501(c)(3) charity setting, the CEO and executive directors have additional fundraising responsibilities, which COOs do not have. While the vast majority of nonprofits do not have COOs (or directors of operations) on staff, this analysis found 12,010 that do, typically larger organizations.

Trends in compensation for chief operating officers at nonprofits

Nonprofit COOs earn an average of $199,696 per year in total compensation, including benefits. Half of the COOs at tax-exempt organizations make more than $148,847 per year. The top 5% of nonprofit COOs earn more than $498,773, and the bottom 5% of nonprofit COOs (including Directors of Operations) earn less than $41,816 per year. The highest paid nonprofit COOs earn more than $1M per year, with some well over that amount.

The highest-paid nonprofit COOs (making more than $500,000 per year) tend to work for hospitals, universities, and trade associations. Conversely, the lowest-paid nonprofit COOs (making less than $50,000 per year) tend to work for churches, animal shelters, and humanitarian organizations. What's the difference between these types of organizations? The higher-paid COOs tend to work for larger organizations with more employees and complicated operations. These nonprofits also tend to earn significant revenues from providing program services (e.g., tuition fees, membership dues) versus being reliant on donations and grants. While trade associations may seem like an outlier for highly-paid COOs, they are actually complex entities. Associations must manage the activities of many different organizations within a particular industry, including lobbying, developing industry standards, providing legal assistance, creating educational programs, and dealing with complex federal and state regulatory issues.

The following charts show a breakdown of COO total compensation ranges at nonprofits, and which types of nonprofits pay their COOs more than $500,000 per year.

Nonprofit COO compensation ranges

COO salaryNumber of nonprofit COOs
< $100,000
 
2,734
 
$100,000 to $250,000
 
6,843
 
$250,000 to $500,000
 
1,834
 
$500,000 to $1,000,000
 
472
 
> $1,000,000
 
127
 

Types of nonprofits with COOs making > $500,000 per year

Nonprofit typeNumber of nonprofits w/COOs paid >$500k per year
Trade / professional associations
 
110
 
Universities
 
87
 
Organizations supporting a health care nonprofit
 
80
 
School foundations
 
78
 
Community clinics
 
76
 
Multiservice human service organizations
 
69
 
Cancer organizations
 
68
 
Public health programs
 
59
 
General hospitals
 
53
 
Urban development organizations
 
53
 

The top 50 highest paid nonprofit COOs

  1. Title
    Chief Operating Officer
    Compensation
    $9,854,522
    % Org revenue
    8.9%
    % Org comp
    16.0%
    Revenue
    $110,703,172
    Data date
    2020-06
    Location
  2. Title
    MD - Operations / MD - Chief Operating Officer and Treasurer
    Compensation
    $4,840,210
    % Org revenue
    4.4%
    % Org comp
    7.9%
    Revenue
    $110,703,172
    Data date
    2020-06
    Location
  3. Price Ronald E, PGA Tour
    Title
    Chief Operating Officer
    Compensation
    $4,288,481
    % Org revenue
    0.4%
    % Org comp
    2.7%
    Revenue
    $1,161,283,176
    Data date
    2018-12
  4. Rebecca Kuhn, Banner Health
    Title
    Chief Operating Officer
    Compensation
    $3,828,820
    % Org revenue
    0.1%
    % Org comp
    0.1%
    Revenue
    $7,472,338,143
    Data date
    2019-12
    Location
  5. Title
    Chief Operating Officer
    Compensation
    $3,750,514
    % Org revenue
    0.1%
    % Org comp
    0.1%
    Revenue
    $5,383,849,774
    Data date
    2020-12
    Location
    Website
  6. Karen L. Hanlon, Highmark Health
    Title
    Executive Vice President , Chief Operating Officer / Treasurer and Chief Operating Off.
    Compensation
    $3,321,240
    % Org revenue
    1.0%
    % Org comp
    1.3%
    Revenue
    $331,096,827
    Data date
    2019-12
  7. Title
    President , Core Operations / Chief Operating Officer of the Year.
    Compensation
    $3,318,912
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $7,014,077,243
    Data date
    2019-12
  8. Dileso Nicholas, Mount Auburn Hospital
    Title
    Chief Operating Officer
    Compensation
    $3,054,759
    % Org revenue
    0.9%
    % Org comp
    1.8%
    Revenue
    $335,853,854
    Data date
    2019-09
  9. Mark Solazzo, Northwell Healthcare
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $2,950,145
    % Org revenue
    0.2%
    % Org comp
    0.4%
    Revenue
    $1,786,239,226
    Data date
    2019-12
    Location
  10. Leslie C Davis Upm, Upmc Group
    Title
    Senior Vice President , Executive Vice President and Chief Operating Officer HSD / Senior Vice President and Chief Operating Officer HSD
    Compensation
    $2,871,300
    % Org revenue
    0.0%
    % Org comp
    0.0%
    Revenue
    $16,575,357,648
    Data date
    2020-06
    Website
  11. Michael W Gough, Norton Healthcare
    Title
    Exec Vice President and Chief Operating Officer
    Compensation
    $2,699,644
    % Org revenue
    0.5%
    % Org comp
    1.3%
    Revenue
    $492,316,959
    Data date
    2019-12
  12. Title
    Chief Operating Officer , Memorial Sloan Kettering
    Compensation
    $2,643,446
    % Org revenue
    0.3%
    % Org comp
    0.5%
    Revenue
    $999,167,000
    Data date
    2019-12
    Location
    Website
  13. James Conforti, Sutter Health
    Title
    Chief Operating Officer
    Compensation
    $2,546,402
    % Org revenue
    0.1%
    % Org comp
    0.2%
    Revenue
    $1,902,925,267
    Data date
    2019-12
  14. Robert Allen, Ihc Health Services
    Title
    Senior Vice President and Chief Operating Officer
    Compensation
    $2,360,259
    % Org revenue
    0.0%
    % Org comp
    0.1%
  15. Quinn McKenna, Stanford Health Care
    Title
    Chief Operating Officer
    Compensation
    $2,225,812
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $5,001,486,717
    Data date
    2020-08
    Location
  16. Robert G. Riney, Henry Ford Health System
    Title
    Chief Operating Officer and President - Healthcare
    Compensation
    $2,135,729
    % Org revenue
    0.1%
    % Org comp
    0.1%
    Revenue
    $3,565,318,688
    Data date
    2019-12
    Location
  17. Jamal A Hakim, Orlando Health
    Title
    Chief Operating Officer
    Compensation
    $2,113,774
    % Org revenue
    0.1%
    % Org comp
    0.2%
    Revenue
    $2,965,518,310
    Data date
    2019-09
    Location
  18. Tammie M Brailsford, MemorialCare Health System
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $2,063,657
    % Org revenue
    0.7%
    % Org comp
    1.6%
    Revenue
    $283,777,110
    Data date
    2020-06
  19. Cheryl A Moore, New York Genome Center
    Title
    President and Chief Operating Officer
    Compensation
    $2,058,410
    % Org revenue
    3.4%
    % Org comp
    7.2%
    Revenue
    $60,783,989
    Data date
    2019-12
    Location
  20. Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $2,035,525
    % Org revenue
    0.1%
    % Org comp
    0.1%
    Revenue
    $2,803,747,807
    Data date
    2019-12
  21. Vamsi Chadalavada, ISO New England
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $2,027,921
    % Org revenue
    1.0%
    % Org comp
    1.7%
    Revenue
    $195,643,356
    Data date
    2020-12
    Location
    Website
  22. Karen Strauss, ProMedica
    Title
    Chief Operating Officer
    Compensation
    $1,995,618
    % Org revenue
    0.7%
    % Org comp
    1.0%
    Revenue
    $274,534,140
    Data date
    2019-12
    Location
  23. Title
    Chief Operating Officer
    Compensation
    $1,969,188
    % Org revenue
    0.1%
    % Org comp
    0.6%
    Revenue
    $1,443,599,543
    Data date
    2020-09
  24. Wilhelmina M. Manzano, NewYork Presbyterian Hospital
    Title
    Group Senior Vice President and Chief Nursing Executive and Chief Operating Officer for Perioperative Services , Newyork - Presby
    Compensation
    $1,950,703
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $6,714,154,880
    Data date
    2019-12
    Location
    Website
  25. Title
    Chairperson and Chief Operating Officer
    Compensation
    $1,934,849
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $5,882,477,841
    Data date
    2019-12
    Location
  26. Title
    Director - CC Fla Reg HS , Chief Operating Officer - CCF
    Compensation
    $1,875,624
    % Org revenue
    0.0%
    % Org comp
    0.0%
    Revenue
    $12,265,220,306
    Data date
    2019-12
  27. Peacock William, Cleveland Clinic
    Title
    Chief of Operations
    Compensation
    $1,875,624
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $6,830,413,008
    Data date
    2019-12
  28. Title
    Executive Vice President and Chief Operating Officer - St Anthony Hospital
    Compensation
    $1,862,478
    % Org revenue
    0.1%
    % Org comp
    0.3%
    Revenue
    $2,251,377,457
    Data date
    2020-06
  29. Sim Edward, Centura Health
    Title
    Chief Operating Officer
    Compensation
    $1,860,329
    % Org revenue
    0.4%
    % Org comp
    0.7%
    Revenue
    $478,768,711
    Data date
    2020-06
  30. Gostout Bobbie S, Mayo Clinic Group Return
    Title
    Director and Vice Chair and Vice President Operations
    Compensation
    $1,856,964
    % Org revenue
    0.0%
    % Org comp
    0.0%
    Revenue
    $10,820,544,610
    Data date
    2019-12
  31. David L Reich, Mount Sinai Hospital
    Title
    President and Chief Operating Officer
    Compensation
    $1,852,859
    % Org revenue
    0.1%
    % Org comp
    0.1%
    Revenue
    $3,291,872,800
    Data date
    2019-12
    Location
  32. Michael F Hulefeld, Ochsner Medical Center
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $1,828,288
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $4,213,475,352
    Data date
    2019-12
  33. Jessie T Shepherd, Gwinnett Hospital System
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $1,823,315
    % Org revenue
    0.2%
    % Org comp
    0.5%
    Revenue
    $751,912,005
    Data date
    2019-08
    Location
  34. James Benedict, Highmark Health Group
    Title
    Director and Chief Operating Officer
    Compensation
    $1,816,649
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $4,005,225,290
    Data date
    2019-12
    Website
  35. Benjamin R. Carter, Trinity Health Corporation
    Title
    Executive Vice President , Chief Operating Officer / Treasurer and Chief Financial Officer THR 12 and 19;evp , Chief Operating Officer at 1 and 20
    Compensation
    $1,806,239
    % Org revenue
    0.1%
    % Org comp
    0.2%
    Revenue
    $2,006,192,061
    Data date
    2020-06
    Location
  36. Title
    Chief Operating Officer Philadelphia Operations
    Compensation
    $1,782,227
    % Org revenue
    0.0%
    % Org comp
    0.0%
    Revenue
    $7,624,539,000
    Data date
    2020-06
    Website
  37. Lisa Shannon, Allina Health
    Title
    Executive Vice President, Chief Operating Officer
    Compensation
    $1,769,472
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $4,631,840,052
    Data date
    2020-12
  38. Michael Gentry, Sentara Healthcare
    Title
    Chief Operating Officer
    Compensation
    $1,743,519
    % Org revenue
    0.4%
    % Org comp
    1.5%
    Revenue
    $471,601,927
    Data date
    2019-12
    Location
  39. Title
    Chief Operating Officer CRSP
    Compensation
    $1,714,773
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $3,705,144,407
    Data date
    2020-06
    Location
  40. Pamela Stoyanoff, Methodist Health System
    Title
    President and Chief Operating Officer
    Compensation
    $1,711,704
    % Org revenue
    0.1%
    % Org comp
    0.2%
    Revenue
    $1,425,920,050
    Data date
    2020-09
    Location
  41. Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $1,708,435
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $5,609,497,082
    Data date
    2020-06
    Location
  42. Title
    Chief Operating Officer and Chief Legal Officer
    Compensation
    $1,697,971
    % Org revenue
    0.3%
    % Org comp
    2.1%
    Revenue
    $521,036,223
    Data date
    2020-08
    Website
  43. John M. Porter, Jr., WellSpan Health
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $1,681,904
    % Org revenue
    0.3%
    % Org comp
    0.7%
    Revenue
    $507,378,748
    Data date
    2020-06
    Location
  44. Jeffrey Drop, CHI Lakewood Health
    Title
    Board Member and Senior Vice President - Operations - Chief Executive Officer
    Compensation
    $1,660,666
    % Org revenue
    11.4%
    % Org comp
    20.2%
    Revenue
    $14,544,176
    Data date
    2020-06
    Location
  45. Dane Peterson, Emory University
    Title
    President and Chief Operating Officer - Ehc
    Compensation
    $1,643,982
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $4,755,859,486
    Data date
    2020-08
    Location
    Website
  46. Title
    Executive Vice President , Chief Legal Officer , Operations
    Compensation
    $1,613,112
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $5,882,477,841
    Data date
    2019-12
    Location
  47. Patrick Falvey, Baptist Health
    Title
    Chief Operating Officer
    Compensation
    $1,606,665
    % Org revenue
    0.1%
    % Org comp
    0.2%
    Revenue
    $2,507,006,969
    Data date
    2020-08
  48. Title
    Cfa Chief Operating Officer
    Compensation
    $1,602,872
    % Org revenue
    0.4%
    % Org comp
    11.4%
    Revenue
    $457,345,731
    Data date
    2020-06
    Website
  49. Michelle Janney, Indiana University Health
    Title
    Executive Vice President and Chief Operating Officer
    Compensation
    $1,600,338
    % Org revenue
    0.0%
    % Org comp
    0.1%
    Revenue
    $4,855,200,985
    Data date
    2020-12
  50. Title
    Executive Vice President , Chief Operating Officer
    Compensation
    $1,560,011
    % Org revenue
    0.1%
    % Org comp
    1.6%
    Revenue
    $1,443,585,916
    Data date
    2019-12
    Location

Methodology

Cause IQ digitizes and cleans electronic and paper / scanned Form 990s for over 1.8 million IRS-registered tax-exempt organizations. In this article, we looked at personnel who were the COOs and Directors of Operations, eliminating people who no longer work at their nonprofits, only worked a partial year at the nonprofit in the most recent Form 990, worked less than 30 hours a week at the nonprofit, or earned less than $5,000 per year (indicating an atypical staffing situation). This resulted in a list of 12,010 COOs and Directors of Operations. The compensation figures, unless otherwise noted, are for total compensation, which we calculate by adding Form 990, Part VII, Columns D, E, and F.

Article originally published on February 2, 2023.

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