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Privacy Policy

Last updated 1/24/2020

Nonprofit Metrics LLC d/b/a Cause IQ ("Cause IQ" or "we") understands the importance of both personal privacy and transparency within the nonprofit sector. This Privacy Policy explains how we collect data about nonprofit organizations, nonprofit personnel, and vendors to nonprofit organizations for use by our users (the "Nonprofit Database"); what information we collect on visitors to and users of our website at https://www.causeiq.com (the "Site"); how we use this information collected on the Site; and how you can request the disclosure and removal of your personal information that may be in our Nonprofit Database.

For residents of California, you have additional rights under the California Consumer Privacy Act of 2019 ("CCPA"). To request disclosure of personal information we may collect and/or sell on you, removal of this information, or opt-out of future collection, see the "Removing your personal information from our Nonprofit Database" section below. Alternatively, visit our dedicated CCPA "Do Not Sell My Personal Information" page.


How we collect information for the Nonprofit Database

Cause IQ creates profiles of nonprofit organizations, the personnel who work at nonprofits, the vendors that provide products and services to nonprofits, and related entities as part of our Nonprofit Database. We make the Nonprofit Database available to our users for viewing, searching, analyzing, exporting, and reporting. Cause IQ obtains information for the Nonprofit Database from the following sources:

  1. Publicly available government disclosure documents;
  2. First-hand research conducted by our research team;
  3. Search technology that scans the internet to gather publicly facing information; and
  4. Algorithms that analyze trends in profile data to create new data points, including but not limited to classifying organizations and determining relations between organizations and vendors.

Cause IQ does not include information from data resellers or private third parties in our Nonprofit Database. As defined by CCPA, the only personal information in our Nonprofit Database are data points on nonprofit personnel collected from our research team and web search technology.


How and why we collect your information

Visitors to our Site can choose to submit their name, email address, employment, and/or other information so that they can learn about our services, receive email updates, and be contacted by Cause IQ. By accessing, using, and/or submitting information through the Site, you consent to the practices described in this Policy with regard to the information collected on you. If you do not agree with this Policy, you must delete all cookies from your browser cache after visiting our Site and refrain from visiting or using our Site.

In order to use the Site, or access certain Nonprofit Data, you may be required to register as a user. From time to time, we may use your email address to send you information and keep you informed of products and services that you might be interested in. You will always be provided with an opportunity to opt out of receiving such emails. Your contact information may also be used to reach you regarding issues concerning your use of our Site. A more detailed description of how we may collect and use User Information is found below under "Use of User Information".

Cause IQ will use the information you submit on our Site only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. Cause IQ will take reasonable steps to ensure that your information is relevant to its intended use, accurate, complete, and current. Cause IQ will not use the information you submit on our Site in our Nonprofit Database.


Cookies

Most websites, including our Site, use a feature of your browser to set a small text file called a "cookie" on your computer. Our Site places the cookie on your computer so that we can recognize your computer when you revisit our Site to allow automatically log in and track how you are using the Site.

When you visit our Site, our servers and/or those of our service providers automatically record certain information that your web browser sends, such as your web request, IP address, browser, referring / exit URLs, number and types of clicks, pages viewed, time and date of use, and other information.

The information we collect using cookies does not allow you to be personally identified, but we may link this information to information that you submit while on our Site, which does allow you to be personally identified.

You are free to decline cookies. You can configure your browser to accept all cookies, reject all cookies, erase cookies, or notify you when a cookie is set. Electing to reject or disable cookies may limit your ability to use our Site.


Third party cookies

The use of cookies by our partners, affiliates, and service providers is not covered by this Privacy Policy. We do not have access or control over these cookies. Our partners, affiliates, and service providers may use cookies to:

  • Personalize your experience;
  • Analyze which pages our visitors visit;
  • Provide website feature such as social sharing widgets;
  • Measure advertising effectiveness; and
  • Track which areas of our Site you visit to remarket to you after you leave

Do not track

Our Site does not respond to web browser "Do Not Track" requests. If, in the future, we create a program or protocol to respond to such web browser signals, we will update this Privacy Policy to share details of how it works.


Analytics collection

Our Site contains electronic images, JavaScript files, and other technologies that are used, along with cookies, to compile aggregated statistics and to analyze how our Site is used, and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

You are free to disable JavaScript in your browser. Electing to disable JavaScript will limit your ability to use our Site.


User Information collected

We may collect the following information from or regarding our users: 1) Personal contact information regarding users of our Site; 2) Information uploaded to our system by a user of our Site; and 3) Usage logs regarding use of our Site, including logins and other actions taken, time stamps, IP address, and other usage data (collectively, "User Information").


Use of User Information

We do not sell, trade, disclose, share, or otherwise transfer User Information to outside parties. We do not include User Information in our Nonprofit Database. We may use third party service providers to help us operate our business and the Site, or administer activities on our behalf such as sending out newsletters or providing live website chat functionality. We may share your information with these third parties for those limited purposes. These services may include:

  • Processing payments;
  • Providing customer service;
  • Sending sales and marketing communications;
  • Fulfilling subscription services;
  • Conducting research and analysis;
  • Personalizing user experiences; or
  • Providing cloud computing infrastructure

We reserve the right to release personal information: 1) In connection with a bona fide legal dispute to which such information is relevant, in response to valid, compulsory legal process, or as otherwise required by law; 2) When we believe it is necessary to protect and/or enforce the rights, license agreements, or safety of Cause IQ, our customers or others; and 3) As we deem necessary to resolve disputes, troubleshoot problems, prevent fraud and/or enforce CCPA Requirements.

Cause IQ employs reasonable security and back-up procedures to protect User Information. However, in the unlikely event there is a loss or corruption of User Information, Cause IQ is not responsible or liable for such loss or corruption. We encourage our users to retain copies of all User Information on their own system.

If we are involved in a merger, acquisition or asset sale, your User Information may be transferred. We will provide notice before your User Information is transferred and becomes subject to a different Privacy Policy.


Removing your personal information from our Nonprofit Database

Cause IQ can remove personal information about you from our Nonprofit Database. You can also learn if you are in our Nonprofit Database to begin with. To find out if you are in our Nonprofit Database, email us at [email protected] with your name and the EIN of the nonprofit organization you are associated with. Please email us from your nonprofit email address, so that we can verify and authenticate you are who you say you are. We only use your information from this request to comply with the request. After verification and authentication, we can disclose the types of personal information we have collected and/or sold pursuant to CCPA. We can also delete any personal information on you, and you can opt-out of further collection of personal information for the next 12 months. These requests are free, and we complete requests within 45 days. Note that we are unable to delete information on you that comes from government disclosure documents, such as Form 990s, because this information is not personal information.


Changes to this Privacy Policy

Cause IQ may change its Privacy Policy from time to time. Cause IQ encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of our Site after any change in this Privacy Policy will constitute your acceptance of such change.


Contact us

If you have questions or concerns regarding this privacy policy, or wish to submit a personal information disclosure / removal request, please contact us at:

Cause IQ
1300 N Northlake Way #200
Seattle, WA 98103
Phone: (202) 403-2168
Email: [email protected]