Program areas at Faces of Hope / Family Advocacy Center and Education Services
Counseling - counselors at Faces of Hope meet with clients for 6-8 weeks to help them begin to process their trauma and begin their healing journey. The goal of short-term therapy is to assist the client in establishing and maintaining safety and stability, provide Education, and build skills in emotional regulation. Depending on the client's needs, therapists will also help clients process trauma and overcome the immediate symptoms of traumatic stress through skill building. Therapists use trauma-informed and evidence-based modalities to treat all clients. Because there is a shortage of local mental health providers and most have long waitlists, our counselors work with clients to find long-term counselors that are compatible with their insurance so clients can transition to those long-term counselors that will help them continue their healing journey. From october 1, 2024, to september 30, 2025, our counseling program supported 148 unique clients during 684 short-term counseling sessions.
Case management and other client services - case managers at Faces of Hope work with survivors to provide support in achieving short-term goals. They help clients meet their more tangible needs such as updating resumes, developing a budget, finding financial assistance (connecting them with resources that might help with rental assistance, debt removal, and repairing their credit), as well as assistance with insurance, referrals for auto care, and referrals to other community resources for long-term goals such as housing. From october 1, 2024, to september 30, 2025, our case managers saw 209 unique clients for 854 case management appointments.
Legal - our on-staff attorney at Faces of Hope meets with clients to help answer their legal questions. She meets with them in person or over the phone and offers survivors the opportunity to discuss possible legal engagement for anything related to civil protection orders (cpo), assistance filing a cpo, questions about custody or divorce, tenant/ landlord problems, financial issues, other Family law matters, and the criminal justice system. From october 1, 2024, to september 30, 2025, our on staff attorney met with 361 unique survivors for 561 legal consultations.