Worklife Partnership

In 2023, the hbn specialized service, which previously ran as a separate program, was integrated into Worklife Partnership's suite of resource navigation services. In 2023, Worklife helped 2,188 hardworking employees in 39 states improve their work-lifWorklifefe stability through its signature resource navigation program. We partnered with employers across multiple industries including healthcare, manufacturing, retail, hospitality, long- term care, and construction to provide support and resources to their employees. We connected employees with over 240,000 in direct cash assistance for housing, food and nutrition, healthcare, transportation, energy assistance, and childcare. Our resource navigators spent 4,718 hours working one on one with clients, providing them over 11,000 resources/services. Additionally, our team referred clients to 610 existing workplace benefits. After being served by a Worklife navigator, 83% of workers responding to Worklife's client survey said they experienced less stress, 81% reported increased confidence, 82% felt better prepared to handle a similar situation, 78% said they are more likely to stay at their current employer, 62% had decreased financial worries, 55% felt less distracted at work, and 63% better understood their workplace benefits. In 2023, Worklife's small dollar loan program wrote 595 loans to Colorado workers, a 42% increase from 2022, for a total of over 585,000. The average loan amount was 984 and the default rate was less than 3%. After receiving a Worklife loan, 93% of borrowers responding to Worklife's client survey said they felt they were more financially stable, 82% felt better prepared to handle a similar situation, and 96% said they were more likely to stay at their current employer. Ninety-five percent of loan accounts reported to credit bureaus were in good standing and 36% of borrowers said that our loan deterred them from getting a higher interest payday loan. Across all programs, 66% of Worklife's clients were women and 48% identified as members of historically underrepresented groups.