Willow Domestic Violence Center

Shelter/hotline: the shelter provides emergency residential services for survivors of Domestic Violence and their families including counseling, safety planning, case management and other support services. Shelter served 303 individuals including 106 adults, and 197 children. Hotline provides 24/7 crisis counseling, safety planning and informational services and responded to 5,939 calls.

Prevention education: prevention education facilitated 390 presentations which reached a total of 10,763 students, professionals, and community members.

Community program: community programs serve approximately 2,000 survivors each year through the counseling Center, the heal collaborative, mobile advocacy program, trafficking program, and safety first program. The counseling Center provides 1:1 counseling and community support groups for survivors of Domestic Violence. Counselors provided 2,066 individual counseling sessions and facilitated 115 support groups attended by 170 (duplicate) survivors of Domestic Violence. The heal collaborative provided support through a partnership with the healing through education, advocacy, and law (heal) collaborative, at the university of Rochester, Willow's heal advocate provided 1050 support services and/or filed remote orders of protection for 143 survivors of Domestic Violence. Willow's mobile advocates worked with 250 survivors of Domestic Violence in the community, providing 2607 services, such as counseling, safety planning, referrals and support. Willow's human trafficking case manager provided crisis intervention, safety planning, victim advocacy and case management services to 6 survivors of human trafficking. Willow advocates, working in partnership with monroe co. child protective services, provided support, services and referrals to 90 families affected by Domestic Violence with an open child protective case.