Welcome House

The homeless solutions service area provides assessment, outreach, case planning, budgeting and financial education, employment and housing counseling, benefit public benefit attainment, homeless diversion and community referral services. The service coordinators (case managers) work with participants in order to link them to in-house services as well as other community services. Service coordinators work directly with residents staying at the Welcome House shelter and other local shelters, as well as individuals who are homeless or at-risk of becoming homeless. The street outreach team members engages individuals living in places not meant for habitation. The team includes a medical component, providing minor emergency medical care and consultations to those living outside.

This housing and supportive services service area includes the operation and oversight of a variety of assisted housing projects as well as the representative payee financial services program. The housing projects include two rapid re-housing rental assistance programs, a homeless prevention rental assistance program, a scatter-site permanent supportive housing project, an 8-unit site-based supportive housing program (king's crossing) and a tenant based rental assistance program. This service area also provides supportive services and oversight to the gardens at greenup apartments (20-unit complex). The representative payee program helps individuals receiving government benefits (ssi, ssdi) to budget and manage their day-to-day expenses. Our staff works to help participants maintain housing stability and increase their quality of life by managing funds, paying bills, and planning for both daily and long-term needs of program participants.

The shelter services service area is responsible for all of the temporary housing facilities of the organization. This includes operation of the women and children's shelter, the family promise shelter, the veterans shelter, the medical respite shelter and other temporary seasonal emergency shelters. The organization's emergency shelters collectively provide shelter to 60-65 individuals daily. During their stay in a shelter, participants have access to other supportive services including case management and transportation as well as other resources including 3 meals a day and personal care items.

The regional services service area provides a combination of programming to other Kentucky area development districts outside of the core operations in northern Kentucky. Other regions where services are offered include the buffalo trace area development district (5 counties), and the lake cumberland area development district (11 counties). Programming available in these regions include a rapid re-housing rental assistance program, homeless prevention rental assistance program, a scatter-site permanent supportive housing project, street outreach and information and referral services.