Volunteer Behavioral Health Care System (VBHCS)

Medical services - Volunteer provides psychiatric evaluations and medication management services performed by md's and nurse practitioners for population groups served within the Volunteer System.

Crisis - crisis services are available 24 hours a day to respond to adults experiencing a mental Health crisis. A mental Health crisis is an emergency condition that involves a serious disruption in an individual's daily functioning. Crisis services offers information and crisis phone counseling, face to face crisis evaluation, triage and referrals by mobile crisis teams. Crisis walk-in centers are available in chattanooga and cookeville. Follow-up services include encouragement and assistance for the individual in accessing on-going services.

Case management Care coordination - case management is a series of actions taken whose major responsibilities are to help a client make informed choices, to assure timely and cost-effective access to quality services, and to help a client to make and/or take advantage of opportunities for growth and personal enhancement. Case managers help to arrange provision of medical, crisis, vocational and housing services as needed. Services include identifying needs and strengths, developing short and long term goals and assisting to access services required to accomplish those goals. Case management is provided throughout the Volunteer System.