United Way of North Carolina

Nccare360 - United Way of North Carolina is a partner in building the first state wide coordinated network that unites healthcare and human services organizations with a shared technology platform allowing for a coordinated, community-oriented, person-centered approach to delivering care in North Carolina. Nccare360 allows providers to electronically connect those with identified needs to community resources and allow for a feedback loop on the outcome of that connection. This solution ensures accountability around services delivered, provides a "no wrong door" approach, closes the loop on every referral made, and reports on outcomes of that connection. The uwnc team provides constant updating of resources used as out of network referrals and a care navigation team to support hospitals and other users of the platform.

Member services: as the member association for 51 local United ways covering 80% of all communities in nc, uwnc's role is to create learning and engagement opportunities that build strong United Way leaders, resilient and equitable United Way organizations, and advocacy action that transforms the lives of low-income working families.

Nc 211: nc 211 provides statewide, 24/7 information and referral services to nc residents. 211 is an information and referral line and companion website (nc211.org) that connects people to vital social services provided by a range of nonprofit and government agencies. This easy-to-remember number saves time and frustration by eliminating the need for callers to navigate a maze of agencies and helplines. Concurrently, 211 is an effective management tool. The system generates real-time data on requests at 211counts.org, alerting stakeholders to emerging needs and making it possible to direct resources to where they will do the most good.