The Utility Reform Network

Legal - turn's legal team represented consumers in important regulatoryproceedings impacting The rates and services received by California utilityconsumers. Turn continued to advocate for enhanced consumer rights and enhancedutility accountability. Key wins resulted in substantial savings in avoided ratehikes and in Utility shareholder cost responsibility. Turn won new protections fordisaster victims and medical baseline customers, and demanded improvements in crucial phone networks.

Communications - turn spoke out in The media on behalf of consumers impacted bywildfires, planned shutoffs and unreliable phone service. Turn's media strategy putpressure on decision makers to reject Utility bailouts and profiteering and putconsumers first. Turn's message was amplified through our use of social media, andturn's members received important information and opportunities for activism throughour newsletter, website and mailings.

Lobbying, organizing, and racial equity - turn held events and trainings that educate and empower advocates to help vulnerable consumers stay connected to essential Utility services. Turn mobilized our members and supporters to speak out at California public utilities commission hearings and public meetings to demand fair rates, policies and practices, and universal access.