Program areas at OPCC
Interim housing: our interim housing and wellness program is designed to shelter, support, and provide a sense of community to temporarily housed participants who are transitioning from homelessness into permanent housing. The 9 interim housing facilities (totaling 568 beds) provide beds, 3 meals per day plus snacks, case management services, and periodic medical services to chronically homeless individuals and those who often experience The effects associated with substance abuse as well as mental health challenges. Housing services: operating under a housing first model, our staff work with program participants to move them indoors as quickly as possible. We work with numerous housing development companies to provide The services tenants need to help them stay in their homes. In fiscal year 21-22, we committed to providing support services for more than 846 homes in new housing across los angeles county. In total, 3,453 individuals were assisted to obtain or maintain their housing in 21-22. Permanent housing: The People Concern's permanent supportive housing program provides regular, ongoing, individualized support to help our clients find long-term stability, improve their well-being, and remain housed. In The 2021-22 fiscal year we had a housing retention rate of 92%, meaning 92% of The People we support in housing will never experience homelessness again.
Mental health: The agency integrates mental health care within all of our services and programs and operates a standalone mental health center in downtown los angeles. As a los angeles county full service partnership programs (fsp) provider, we offer those with severe mental illnesses a highly integrated, recovery-oriented, "whatever it takes" approach to wellness that ideally ends with permanent housing. During 2021-2022, 931 clients were served by mental health professionals, with 40,724 mental health services provided and 5,154 medication services provided.
Outreach: The People Concern operates 18 outreach teams across los angeles county. The agency is The outreach lead in spa 4 (downtown la, skid row, hollywood) and runs access centers in both santa monica and skid row. Each brings integrated, multidisciplinary services to People in need where they are. In 2021-2022, 77,173 outreach services were provided and 5,038 clients were served.
Domestic violence: sojourn has been providing vital, life-saving services for survivors of domestic violence since 1977. Having sojourn as part of The People Concern allows us to continue addressing The intersectionality of domestic violence and homelessness. During fy2021-22, 1,677 hotline calls were received, 705 People were trained via community outreach and education, 209 support groups were conducted, 126 individuals received legal services, 58 shelter clients were served, and 46 individuals received domestic violence training.wellness & access center: The annenberg access center in santa monica provides a full range of essential services on-site including meals, clothing, mail and phone service, case management, mental health counseling, benefits assistance, and walk-in care at The center's medical suite. Last fiscal year, 64,923 lunches were distributed, 1,653 bags of groceries were distributed, and 12,776 showers were provided. The ron beasley wellness center is The only facility on skid row that offers walk-in group therapy and focuses solely on behavioral health. Visitors at The wellness center can meet with The People Concern staff to explore whether they are eligible for case management services, which would offer them The opportunity to participate in all The services provided by The agency, including interim and permanent housing. K9 connection: our k9 connection program offers care to The pets of People experiencing homelessness. During The 2021-2022 fiscal year, 765 pets were served and 917 pet care supply kits were distributed. Humans also are treated to food, hygiene kits, and medical attention from ucla's health team. Money management: our money management program helps People access their supplemental security insurance (ssi) funds and other benefits. By doing so, our agency provides basic financial services for those who generally cannot open accounts at retail banks, who qualify as very low income, and who have low financial literacy. Studio 526: studio 526 is The People Concern's community arts and cultural program located in The skid row neighborhood. Public showers, toilets, and laundry: The People Concern offers showers, toilets, and laundry at The annenberg access center in santa monica and at our public showers, toilets and laundry site in skid row for People experiencing homelessness and it is not exclusive to our clients. These two sites are open to The public and provided over 125,000 showers in The 2021-22 fiscal year.