QueensCare

To support the operation of QueensCare Health Centers and to further the organization's exempt purpose of providing medical care to the underprivileged and indigent residents of Los Angeles County, QueensCare provides medical care support services in coordination with the services provided by the health centers, including inpatient, outpatient, nursing, outreach and mental healthcare services.

QueensCare operates four divisions. 1) Direct Healthcare Division, comprised of the following: a) QueensCare Mobile Dental Program which provides dental treatment to low income children and adults at LAUSD campuses and community sites across Los Angeles. The USC Ostrow School of Dentistry includes the program as one of its pediatric dental rotation options. In FYE 2022, QueensCare served 696 patients, and completed 11,551 procedures in 2,087 appointments. b) QueensCare Mobile Vision Program (MVP) which provides vision services to low income communities throughout Los Angeles. MVP provided services at twenty LAUSD campuses in FYE 2022. A total of 6,796 students/patients were screened, 1,373 prescriptions written and 1,344 glasses were provided the students at no cost. c) QueensCare Mental Health Program which provided mental health services to children and their families who have suffered trauma, depression, anxiety and other mental health conditions under a contract with Children's Hospital Los Angeles. d) Inpatient Healthcare Program which contracts with local non-profit acute care hospitals to provide approximately $5 million in inpatient care to medically indigent patients; and e) Q-QHC Healthcare Partners, a partnership with QueensCare Health Centers, a federally qualified health center, to provide primary care to approximately 25,000 low income, underserved patients in LA County. 2) QueensCare Health and Faith Partnership (QHFP) provides immunizations, testing, screenings for hypertension, diabetes, osteoporosis and other medical conditions, case management, and nutrition and disease management instruction at the various partner sites including, churches, food pantries, synagogues, senior centers, and schools. QHFP provided a total of 110 COVID-19 clinics across Los Angeles, during which 2,653 patients were vaccinated. During the flu season, QHFP hosted 42 mobile flu clinics and administered a total of 206 flu vaccines. QHFP provided case management services to 2,538 low-income community members, linking them to needed medical and social services in the community. 3) The Pastoral Care Division provides spiritual care to inpatients and staff at Hollywood Presbyterian Medical Center (HPMC). During FYE 2022 the chaplains completed 21,659 visits with patients, discussed 44 advanced directives, and said mass for 190 attendees at HPMC. 4) The Charitable Division reviewed and approved 49 grants totaling $3.6 million.

QueensCare operates jointly with QueensCare Health Centers to provide a network of 5 freestanding family healthcare centers in areas of Los Angeles County that are medically underserved. The health centers provide services to all patients without regard to ability to pay. Each health center is an approved Medicaid and Medicare provider. The clinics provide free medical care for those who do not have the financial resources or coverage by health plans, insurance or government programs. The clinics provide preventive, diagnostic, and follow-up medical and dental care to the residents of low-income communities. During FYE 2022, the health centers served approximately 24,000 patients which accounted for 113,929 visits.