Northwest Human Services

Northwest Human Services, Inc. (the organization), is a nonprofit federally qualified health center, funded by the health resources & Services administration (hrsa). Health centers deliver affordable, accessible, quality, and value-based primary health care to millions of people regardless of their ability to pay. Our mission is to create a healthy community with respect, compassion, and acceptance of all. Nwhs is accredited by the joint commission and certified by the state of Oregon as a tier v patient-centered medical home. Nwhs provides comprehensive primary care, dental, mental health, and social Services. The majority of patients are insured through the Oregon health plan (medicaid) or are uninsured.nwhs provides a sliding fee discount program based on family size and income. No one is denied Services due to their inability to pay. The west salem clinic and total health community clinic provide full-service primary and preventative care as a patient-centered medical home with integrated behavioral health services.the quick care clinic, located within our west salem clinic, offers same-day appointments for acute issues.for the calendar year ending december 31, 2021, the organization served 12,497 patients through 69,358 visits.

The crisis and information hotline offers a range of support to the general public in the service area. The hotline is the only regional 988 call center in Oregon, serving marion/polk counties. During the last fiscal year, the hotline handled over 23,000 calls, including hundreds of suicide intervention calls, helping people through the most difficult times of their lives. Hotline staff are available 24/7/365. In addition to crisis intervention and suicide prevention, the hotline offers emergency rent, mortgage, utility, prescription financial assistance, access to food boxes, and provides an on-line resource and information database, mid-valley resources. The hotline is accredited by the american association of suicidology and a member of the national suicide prevention lifeline network. The health, outreach, shelter, and transitions program (host) provides basic needs and supportive Services for young adults ages 18-24. The host drop-in resource center offers showers, laundry, clothing, food, and a safe space for those who need help with setting goals, planning for their future, and connecting to community resources. Interested and eligible youth may enter into the host transitional living program, which is a multi-phased housing program designed to build independent living skills in a supported environment. Last fiscal year, host provided Services to over 150 homeless young adults.

The west salem campus mental health clinic offers a full range of Services including case management, medication management, assessment, and counseling. Services for the deaf, deaf-blind, and hard of hearing community are provided through our connection program. The homeless outreach & advocacy project (hoap) is a place of safety and support for adults facing homelessness, offering resources and life sustaining Services designed to help adults transition to stable housing and self-sufficiency. Supportive Services offered include case management and crisis intervention. Our consumer-run day center offers lunch, laundry and shower facilities, clothing, personal hygiene supplies, mail, medical care, and transportation through our medical bus run program.

The west salem dental clinic offers a full range of dental Services for patients of all ages.