Northwest Human Services

Northwest Human Services, Inc. (the organization), is a nonprofit federally qualified health center, funded by the health resources & Services administration (hrsa). Health centers delivered affordable, accessible, quality, and value-based primary health care to millions of people regardless of their ability to pay. Our mission is to create a healthy community with respect and acceptance of all. Nwhs is accredited by the joint commission and certified by the state of Oregon as a tier v patient-centered medical home. Nwhs provides comprehensive primary care, dental, mental health, and social Services. The majority of patients are insured through the Oregon health plan (medicaid) or are uninsured.nwhs provides a sliding fee discount program based on family size and income. No one is denied Services due to their inability to pay.the west salem clinic and total health community clinic provide full-service primary and preventative care as a patient-centered medical home with integrated behavioral health services.the quick care clinic, located within our west salem clinic, offers same-day appointments for acute issues.for the fiscal year ending june 30, 2021, the organization served 11,464 patients through 60,851 visits.

The crisis and information hotline (hotline) offers a range of Services to the general public in the service area. Last fiscal year hotline handled over 19,000 calls, including hundreds of suicide intervention calls, helping people through the most difficult times of their lives. Hotline staff are available 24/7/365. In addition to crisis intervention and suicide prevention, hotline offers emergency rent, mortgage, utility, and prescription emergency financial assistance, access to food boxes, and provides an online resource and information database, mid-valley resources. Hotline is accredited by the american association of suicidology and a member of the national suicide prevention lifeline network.the health, outreach, shelter, and transitions program (host) provides basic needs and support Services for young adults ages 18-24, offering a safe space for those who need help with setting goals, planning for their future, and connecting to community resources. Services offered include our transitional living program, a multi-phased housing program designed to build independent living skills in a supported environment. Last fiscal year, host provided Services to 156 young adults.

The west salem campus mental health clinic offers a full range of Services including case management, medication management, assessment, and counseling. Services for the deaf, deaf-blind, and hard of hearing community are provided through our connection program. The homeless outreach & advocacy project (hoap) is a place of safety and support for adults facing homelessness, offering resources, support and Services designed to help adults transition to stable and healthy lifestyles. Services offered include case management and crisis intervention. Our consumer run day center offers lunch, laundry and shower facilities, clothing, medical care, and transportation through our medical bus run. Last fiscal year, hoap engaged over 4,300 individuals.

The west salem dental clinic offers a full range of dental Services for patients of all ages.