Program areas at Human Solutions
Social services the organizations direct service team provides housing and economic stability services to families with who are unhoused and/or have low/no incomes who entered a wide variety of shelter, housing and skill building programs that Human Solutions operates. 1. Emergency shelter & rehousing on any given night, Human Solutions provided shelter and/or housing to an average of 748 unhoused or formerly unhoused people from 286 households. The emergency shelters for families and adults who identify as women/non-binary/genderqueer depend on contributions from the community, such as donated clothing, blankets, household goods, and food that the organization distributed to participants at no charge. The organization raised funds to provide food and other needed items for residents at lilac meadows, our emergency shelter for unhoused families. 2. Preventing homelessness the organization also prevented homelessness with short-term rent assistance programs so that 419 families (with 724 adults and 681 children) could remain in their housing. It is the organizations goal to support people who are unhoused and housing insecure as they work to get into and maintain stable, healthy housing. 3. Utility assistance the organization also provided utility bill assistance to 4,248 households, keeping the lights and heat on for 10,456 individuals. This program also helps families stay housed, as utility shutoffs often lead to eviction and frees up scarce funds to pay rent. 4. Life skills classes the organization offers families and individuals life-skill classes such as rent well to remove barriers to rental housing, trauma recovery empowerment groups (trem), incredible years parenting classes, and other relevant learning opportunities to support short- and long-term wellbeing. 5. Information & referral during the year ended june 30, 2020, the organization responded with information and referrals to 26,413 calls and walk-ins from people seeking assistance.
Affordable housing Human Solutions develops and operates affordable housing communities for low-income and unhoused families throughout outer east portland and east multnomah county. Human Solutions owns and operates 661 units of affordable rental housing in 17 apartment communities, with 236 more in the pipeline (to open in 2021 and 2022). The three components of the housing department are: 1. Asset management managers oversee the maintenance, resident policies and property management companies charged with day-to-day oversight of the 661 permanent, affordable housing units and one commercial unit. 2. Real estate development staff plan and oversee new real estate investments, including housing development, purchase and rehabilitation projects. In august 2019, we closed on our construction financing and began construction on a mixed-use, mixed-income housing and anchor office/service center development in east portland that will open in spring 2021. Another east portland site is in pre-development with 93 units of deeply affordable apartments, with 15 units set aside for permanent supportive housing. It is scheduled to open in 2022. 3. Resident services coordinators work on site at our affordable housing communities to provide information and referral, eviction prevention services, client assistance funds, as well as support classes, community building and childrens activities for the residents in our 661 affordable apartments.
Properties- Human Solutions owns and operates 17 affordable apartment communities, two commercial sites and two emergency shelters. The revenue and expenses for 11 of the properties is reflected in this program area. Revenue includes activities like rental income from tenants and government subsidies, while expenses include occupancy, debt and repairs and maintenance.