Goodwill Industries of Northern NE

Retail: Employees the retail division collected over 48 million pounds of donated goods from communities throughout Maine, New Hampshire, and northern Vermont. Those goods, along with other items, were sorted, processed, priced for sale in 30 brick & mortar stores, three buy-the-pound outlets, and four online stores. T-shirts and other textiles that were not sold through these channels were repurposed into industrial wiping cloths or baled and sold in the aftermarket. Computer donations are sorted for their highest and best use through our Good Tech initiative or responsibly recycled through our partnership in Dell Reconnect. The retail division provides job training opportunities for our Workforce Services participants as appropriate.

Workforce Services: Employees in the Workforce Services division delivered services to more than 16,000 youth and adults whose life circumstances present significant barriers to successful employment and stability. Personalized services include our successful Job Connection model of intensive life navigation: one-on-one guidance, coaching, training, and career advising to help assure positive outcomes on-the-job that lead to the participant building a stable life. This aligns with our work with over 1,000 businesses in our region to help them meet their workforce development goals through our services. Our AmeriCorps programs build the career capacity of the AmeriCorps members and the resiliency of communities in which they serve. Workforce Services provided services for people in our region looking for jobs, including resume creation, interview preparation, as well as overall career, training and education services including intensive one-on-one support, on-the-job training, coaching and job placement referrals.

Healthcare: The healthcare division served 374 individuals through several programs including:24/7/365 residential services, neurorehabilitation services, community integration services for the Deaf, as well as pre-vocational and life skill programs for adults with intellectual disabilities. Staff at 22 residential programs provide safe, therapeutic housing and comfort to people with disabilities due to brain injury, adults with intellectual disabilities as well as individuals who are Deaf and live with mental illness.

Good Clean Property Services: Employees from diverse backgrounds and experiences, receive on-the-job training and supervision to deliver customized cleaning and grounds services using eco-friendly products and processes in office and retail environments covering over one million square feet.

Various Other Program Services