EIN 62-0868796

Goodwill Industries Knoxville

IRS 501(c) type
Num. employees
Year formed
Most recent tax filings
Goodwill Industries-Knoxville provides training opportunities and assistance in securing competitive employment through the sale of donated merchandise at discounted prices and through subcontracted work with business and industry. In 2014, Goodwill Industries-Knoxville served 4,000 clients in their 15-county service area in East Tennessee. The purpose of Goodwill Industries-Knoxville is to provide vocational services and employment opportunities to those with barriers to employment. Goodwill Industries-Knoxville has 30 retail stores in 15 East Tennessee counties.
Total revenues
Total expenses
Total assets
Num. employees

Program areas at Goodwill Industries Knoxville

Rehabilitation - Goodwill prepares disadvantaged and disabled persons for work and places them in jobs. Goodwill provides vocational evaluation, employment development and skills training, academic remediation and job placement services below:certified nurse assistant trainingprepare to work as certified nurse assistant (cna) and take the nurse aide training (nat) state certification exam. In just four weeks of classroom instruction and two weeks of clinical experience, participants are ready for a new career. This program may be free for recipients of supplemental nutrition assistance program (snap) benefits. Other forms of financial assistance and private pay options are also available. Classes are offered in Knoxville and morristown.good jobs. Great careers.gain skills and abilities desired by local employers through free career counseling and/or certificate attainment in national retail federation (nrf) or american hotel & lodging educational institute (ahlei). Support services and incentives available. This program also provides no cost, customized, on-site training for local employers. A cooperative effort between Goodwill Industries - Knoxville, Inc. and ut extension family & consumer sciences skill up Tennessee, made possible by a grant from walmart. Goodtech customer service core and technical traininglearn core and technical skills essential to customer service-related positions in call center, office administration and computer user support positions. Core training includes 21 hours of classroom training and 24 hours of computer instruction. Technical training includes the 45 hours of core training plus up to 55 additional hours of computer instruction. Job placement servicesprepare to enter the workforce. This program assists individuals through job readiness training activities such as resume development and interview preparation. Provides assistance obtaining employment by bridging the gap between employers and program participants. Provides on-the-job support for the employer and employee for a minimum of 90 days. Individuals must be referred by the division of rehabilitation services.pre-employment transition servicesprovides career exploration, work readiness training, self-advocacy, post-secondary counseling, and work-based learning opportunities for youth 14-22 enrolled in school. These services are a cooperate effort with the Tennessee department of human services' division of rehabilitation services and local school systems. Services can be provided as part of the school day or outside of the school setting.supported employmentprovides job placement assistance, job coaching, and long-term support and retention services to obtain and maintain competitive employment in the community. Individuals must be referred by the division of rehabilitation services.work adjustment for adultspaid opportunities for participants to gain general work-related skills valuable in any environment. This program is ideal for individuals that have never worked, have been unsuccessful in work attempts or are returning to work for the first time after acquiring a disability. Individuals must be referred by the division of rehabilitation services or the veteran's administration vocational rehabilitation. Work adjustment for studentsexpand general work-related skills, valuable in any environment, while meeting the requirements of his/her individual education plan. Students attend as part of their school day and are transported by the school system to and from Goodwill's training facilities.4,086 clients were served in 2019.
Contracts - Goodwill has contracts with private businesses and governmental agencies to provide various goods and services. This aids in work adjustment and skills training, which are integral to the rehabilitation process. Contracts also help to provide paid training opportunities and federal and state programs that focus on providing jobs for individuals with disabilities.100+ employers partnered with Goodwill to place east tennesseans into jobs.
Retail program - donated merchandise: Goodwill clients receive, obtain, recondition goods for resale and operate retail stores that are open to the public. The retail program provides an outlet for rehabilitation clients, Goodwill's primary purpose.217,606 donations were received in 2019.
Recycling program - Goodwill has contracts with private businesses and governmental agencies to provide recycling drop off centers and processing.18,246,767 lbs. Of materials were diverted from landfills in 2019.

Who funds Goodwill Industries Knoxville

Grants from foundations and other nonprofits
Jane L Pettway FoundationEducational Programs for$15,000
Goodwill Foundation of KnoxvilleTo Provide Cna Scholarship Funding.$12,666
Goodwill Industries InternationalGoogle It 2.0$12,358

Personnel at Goodwill Industries Knoxville

Elizabeth NotherPresident and Chief Executive Officer$208,744
Heather Hubbard MorganSecretary - Treasurer$0
Meaghan JohnsonVice President of Employment$89,574
Carmen BushVice President of Retail Sales$59,319
James PippinChairperson$0
...and 10 more key personnel

Financials for Goodwill Industries Knoxville

RevenuesFYE 12/2020
Total grants, contributions, etc.$11,146,374
Program services$11,359,282
Investment income and dividends$269,031
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$1,536
Net gain from sale of non-inventory assets$79,308
Net income from fundraising events$0
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$16,715
Total revenues$22,872,246

Form 990s for Goodwill Industries Knoxville

Fiscal year endingDate received by IRSFormPDF link
2019-122021-01-21990View PDF
2018-122019-07-23990View PDF
2017-122018-10-16990View PDF
2016-122017-09-14990View PDF
2015-122016-10-07990View PDF
...and 6 more Form 990s
Data update history
August 2, 2022
Received grants
Identified 1 new grant, including a grant for $15,000 from Jane L Pettway Foundation
July 12, 2022
Used new vendors
Identified 2 new vendors, including , and
August 22, 2021
Posted financials
Added Form 990 for fiscal year 2019
June 23, 2021
Received grants
Identified 1 new grant, including a grant for $12,358 from Goodwill Industries International
March 4, 2021
Updated personnel
Identified 3 new personnel
Nonprofit Types
Employment organizationsHeadquarter / parent organizationsCharities
Human servicesJobs and employment
Fundraising eventsState / local levelReceives government fundingCommunity engagement / volunteeringProvides scholarshipsFundraising races, competitions, and tournamentsTax deductible donations
General information
PO Box 11066
Knoxville, TN 37939
Metro area
Knoxville, TN
Knox County, TN
Website URL
Facebook page
Twitter profile
IRS details
Fiscal year end
Taxreturn type
Form 990
Year formed
Eligible to receive tax-deductible contributions (Pub 78)
NTEE code, primary
J30: Vocational Rehabilitation
NAICS code, primary
624310: Vocational Rehabilitation Services
Parent/child status
Central organization
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