EIN 62-0912261

Contact Care Line

IRS 501(c) type
501(c)(3)
Num. employees
0
Year formed
1973
Most recent tax filings
2023-12-01
Description
Contact Care Line provides free emotional support, suicide intervention, and grief support to Greater Knoxville and East Tennessee through telephone, chat, and text.
Also known as...
Contact Helpline; Contact USA Contact Helpline
Total revenues
$3,275,651
2023
Total expenses
$2,892,023
2023
Total assets
$3,116,013
2023
Num. employees
0
2023

Program areas at Contact Care Line

Crisis services: assists adults and teens in dispair or distress in order to reduce the incidence of suicide. 34,022 crisis calls, chats and texts were answered in 2023. The crisis program answers calls, chats and texts 24 hours per day, 365 days a year.
Contact provides an intensive "how to actively listen" training program at least twice a year to the community. The training consists of twenty hours of instruction and practice covering topics such as grief, depression, sexual assault, domestic violence, suicide, and substance abuse.accounts for approximately 10% of program service expense.
The Contact trained volunteer telephone workers made daily phone calls to senior citizens, handicapped persons and those living alone to provide them with social Contact, reminders, and to check on their well-being. Emergency measures are taken if Contact is not made. Accounts for approximately 30% of program service expense

Who funds Contact Care Line

Grants from foundations and other nonprofits
GrantmakerDescriptionAmount
Vibrant Emotional HealthLifeline Services$4,593,832
United Way of Anderson County / United Way Clinch-Powell Valley IncProg Operating Cost$23,000
United Way of Greater Knoxville (UWGK)Specific Programs$9,768

Financials for Contact Care Line

RevenuesFYE 12/2023
Total grants, contributions, etc.$3,244,668
Program services$0
Investment income and dividends$30,983
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$0
Net gain from sale of non-inventory assets$0
Net income from fundraising events$0
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$0
Total revenues$3,275,651
Data update history
March 29, 2025
Posted financials
Added Form 990 for fiscal year 2023
October 23, 2024
Received grants
Identified 3 new grant, including a grant for $4,035,450 from Vibrant Emotional Health
July 3, 2024
Updated personnel
Identified 2 new personnel
December 28, 2023
Posted financials
Added Form 990 for fiscal year 2022
November 27, 2023
Received grants
Identified 1 new grant, including a grant for $16,000 from United Way of Anderson County / United Way Clinch-Powell Valley Inc
Nonprofit Types
Mental health organizationsFamily service centersCharities
Issues
HealthMental healthDiseases and disorders
Characteristics
State / local levelReceives government fundingCommunity engagement / volunteeringTax deductible donationsNo full-time employeesAccepts online donations
General information
Address
PO Box 4641
Oak Ridge, TN 37831
Metro area
Knoxville, TN
County
Anderson County, TN
Website URL
contactlistens.org/ 
Phone
(865) 312-7450
IRS details
EIN
62-0912261
Fiscal year end
December
Taxreturn type
Form 990
Year formed
1973
Eligible to receive tax-deductible contributions (Pub 78)
Yes
Categorization
NTEE code, primary
F40: Hot Line, Crisis Intervention Services
NAICS code, primary
624190: Individual and Family Services
Parent/child status
Independent
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