Community Healthcare of Texas (CHOT)

In 2023, we provided care to more than 3,544 patients. Service areas included fort worth, cleburne, dallas, waco, mexia, whitney and surrounding areas. Our quality assurance performance improvement (qapi) program includes random and focused chart auditing along with monitoring family satisfaction surveys for potential issues. Process improvement projects are selected based on areas identified through our qapi program as well as our results from deyta, a contracted provider of Healthcare quality measurement data. Our compliance officer routinely visits all sites and observes interdisciplinary team meetings and randomly accompanies rn case managers performing patient home visits. Websites for various regulatory groups such as the center for medicare and medicaid services (cms) and the Texas department for aging and disability services (dads) are routinely monitored for regulatory updates. A phone or email hotline for reporting anonymous concerns is always accessible. The cost of charity care was approximately $1,031,412 that was provided to patients in our care in 2023. Hospice houses - general inpatient and respite care and occasional residential care is provided at our inpatient units.