Program areas at Cohen Veterans Network
Clinic grantseach new clinic receives a master grant agreement outlining the services to be approved by Cohen Veterans Network (cvn), funding and payment schedule for an initial three-year period. Clinic grants provide in-depth assistance as well as funding for the initial build of the military family clinic (mfc). Cvn provides resources, guidance, and funding through the initial process, including allocation of space, rent, and opening expenses. The funds for the next three years will be operations, communication and marketing plans, and training resources needed from cvn by the clinic.
Clinic operations and Network developmentoperations oversee and implement best practices for the clinics through providing comprehensive guidelines and directives. Fundamental practices for day-to-day operations are developed for the clinics to ensure standardization of data collection and quality of customer service. Electronic health record (ehr) system is used by all clinics to centrally collect key metrics to determine if clinics are achieving desired goals stipulated by the foundation.
Access to care and reducing stigmacommunications and marketing plans encompass internal and external strategies. Internal communications provide assets resources and recommendations to mfc's staff ensuring best marketing practices are followed on all communication platforms at the clinic level. External communication strategies include traditional advertising, creation of marketing campaigns, earned and paid media, press events, community relations events, and grand opening events to promote cvn as well as the separate clinics that it supports.
Students from duke university are placed in various Cohen Veterans clinics in rural and underserved areas. The supervision of the students in those clinics is funded by the duke hrsa grant paid to Cohen Veterans Network.