Program areas at Clackamas Service Center
The community nutrition program is the foundation of our services. During pre-pandemic times, we served approximately 375 households with groceries each week during three pantry openings (two daytime, one evening). Our shopping-style pantry allows clients to select their own mix of groceries, reducing stigma and increasing cultural appropriateness. We also served approximately 480 hot meals each and every week (including friday, saturday, and sunday) to a wide range of low and no-income clients. We have pivoted to a contactless home grocery delivery program to assure safety for our community, volunteers, and staff. Our home delivery program typically distributes two weeks worth of food per family, every two weeks, and reaches approximately 300 families a months. Our meal program continues 4 days a week but in a hybrid 'to gox and seated manner, serving about 280 meals each week. In addition, our expansion to a second warehouse location in 2021 has given us the ability to serve an additional 10,000 people or more each month, through food redistribution to over 20 partner organizations.
Outreach food is just one part of what we offer. The organization utilizes a hub-and-spoke model, with nutrition support acting as the central draw (hub) and connection to other services provided by partners serving as spokes. Through partnerships, we connect clients with an onsite clothing closet, hot showers, seasonal warming/cooling shelters, medical care, onsite dental care, mental health services, drug and alcohol treatment, transitional housing, public benefit programs, domestic violence programs, behavioral and vocational health, and other essential services designed to support clients on their path to self-sufficiency, all at a single location where clients feel safe, comfortable, and supportive.
Showers and warming shelter we have also, along with guidelines from our public health department, continued to operate hot showers three days a week. We were not able to host a warming shelter this year due to the pandemic and space constraints but were in full support of the shelters our faith-based partners operated with food and hygiene supplies.