Center for Conflict Resolution

Ccr provides free mediation services in over 2,400 cases for issues of community concern, helping over 10,000 people annually. Mediation services are provided in the following areas: landlord-tenant,neighborhood, public health, housing, foreclosure, consumer, juvenile and adult misdemeanor and discrimination. Ccr mediates cases on zoom and in other locations throughout cook county every week. Ccr responds to over 2,700 telephone inquiries per year to assist people in conflict.the early Resolution program, funded by the chicago bar foundation, helps address eviction and consumer debt issues in the wake of covid-19. In the first 3 years of the program, ccr served more than 15,000 new clients through both case management and mediation services. Ccr also focused resources on stalking no contact cases with the domestic violence division of the circuit court of cook county. Ccr has partnered with communities in schools to provide Conflict Resolution workshops to students in chicago public schools.

Ccr offers performance-based public mediation skills training andconflict management training to hundreds of people each year. Ccrfacilitates meetings and planning sessions for organizations, and last year completed a pilot program for community police mediation. Duringthe fiscal year ended may 31, 2024, ccr trained approximately 156individuals in the mediation skills training and conducted 13workshops.