California Healthcare Performance Information System

Chpi is assembling a massive database. Once the rigorous statistical analyses and audits are complete, chpi will release Performance Information to an on-line publisher. As a direct result of chpi's pioneering work, ca will be the first state to benefit from published ratings at the individual doctor level. This Information may be used by health plans to develop high-performing networks and to report in member doctor directories. Furthermore, it will enable ca consumers to make more informed health care choices, fostering accountability among ca doctors and incentivizing them to improve the quality of care.

The patient assessment survey (pas), which has been administered for over a decade, is an annual survey to assess patient experience with medical groups' care and services among adult hmo and pos enrollees in California. Pas is the nation's largest System for evaluating and publishing physician group ratings based on the patient's experience. Participating medical groups provide care to more than 90% of commercially insured hmo and pos patients in California. The pas survey contains a set of patient experience measures on access, patient-doctor interactions, office staff interactions, coordination of care, health promotion, and overall ratings of care. Instrument with some customization for topics of interest locally.