Program areas at BSM
Restorative services:bsm's restorative services program provides stabilizing basic needs while engaging guests to access additional services. This suite of services includes a healthy, community meal, a secure mailing service for individuals experiencing houselessness or housing insecurity, an id procurement service, a curated clothing boutique, and a disbtribution of personal care and hygiene items. In 2022, 7,115 individuals accessed our restorative services programming, including 69,714 meals, over 5,000 mail users, 3,225 obtained ids, 16,783 items of clothing. Delivered through a trauma-aware model of care, this suit of services helps decrease anxiety and foster trust and security, which can lead to more impactful clinical interventions.
Clinical support services: these critical and more therapeutic services include the concierges (case management), de-escalation, and reentry, all assisting guests in developing tools to more effectively advocate for themselves, manage behavioral or psychological challenges, re-acclimate to community life in a non-institutional environment, and pursue goals around housing, employment, education and more robust civic participation. Our concierge program adapts traditional case management to bsm's trauma-aware, person-centered model based on the concept of "radical hospitality," working intensively with roughly 10% of the general population using services at bsm. The clinical support team also coordinates a suite of onsite partner providers, including a federally qualified health clinic, weekly and monthly legal clinics, health and wellness consultation, assessment for supportive housing, a monthly support group for formerly incarcerated individuals, a civic engagement and voter education group, and our therapeutic arts table. In 2022 35,920 hours of clinical supportive services were offered to our guests