Program areas at BBB
The Better Business Bureau provides service to 6.9 million consumers in southeast Florida and the caribbean, over 220,000 businesses and 5,740 bbb accredited businesses. Bbb provided over 5.6 million reports on businesses,processed 55,000 complaints (bbb accredited and non-bbb accredit businesses),published 36,000 customer reviews, conducted 247 advertising review challenges and 87 in depth Business practice investigations for problematic Business practices.
Advertising to help consumers find trustworthy businesses using the bbb online directory and other digital marketing programs in southeast Florida, puerto rico, and the us virgin islands.
Bbb national programs administers bbb auto line for the mediation and arbitration of automobile warranty disputes. The program resolves lemon law and warranty disputes between consumers and automobile manufacturers / warrantors.
Personnel at BBB
| Name | Title | Compensation | Date of data |
|---|
| Cinthya Lavin | Vice President of Communications and Community Engagement | | 2021-09-06 |
| Nicola de Cesare | Vice President Sales and Marketing | | 2021-09-06 |
| Donna Dunn | Advertising and Marketing Director | | 2021-09-06 |
| Donna Mongillo-Dunn | Advertising | $164,985 | 2022-12-31 |
| Rodney Davis | President | $227,053 | 2023-06-27 |
| ...and 7 more key personnel |
Financials for BBB
| Revenues | FYE 12/2022 | FYE 12/2021 | % Change |
|---|
| Total grants, contributions, etc. | $0 | $493,091 | -100% |
| Program services | $4,941,888 | $4,985,362 | -0.9% |
| Investment income and dividends | $9,037 | $4,768 | 89.5% |
| Tax-exempt bond proceeds | $0 | $0 | - |
| Royalty revenue | $0 | $0 | - |
| Net rental income | $0 | $0 | - |
| Net gain from sale of non-inventory assets | $0 | $0 | - |
| Net income from fundraising events | $0 | $0 | - |
| Net income from gaming activities | $0 | $0 | - |
| Net income from sales of inventory | $0 | $0 | - |
| Miscellaneous revenues | $5,623 | $13,727 | -59% |
| Total revenues | $4,956,548 | $5,496,948 | -9.8% |
Organizations like BBB
| Organization | Type | Location | Revenue |
|---|
| The Better Business Bureau Serving NW Ohio and Se Michigan (BBB) | 501(c)(6) | Toledo, OH | $2,296,874 |
| Denver Area Better Business Bureau | 501(c)(6) | Denver, CO | $3,899,799 |
| Better Business Bureau Serving Northern Nevada and Utah | 501(c)(6) | Taylorsville, UT | $2,268,146 |
| Better Business Bureau of Metro Atlanta | 501(c)(6) | Atlanta, GA | $4,920,357 |
| Better Business Bureau of Central Virginia | 501(c)(6) | Glen Allen, VA | $1,466,087 |
| Better Business Bureau of North Central Texas | 501(c)(6) | Dallas, TX | $6,604,715 |
| Better Business Bureau of Eastern North (BBB) | 501(c)(6) | Raleigh, NC | $1,948,497 |
| BBB | 501(c)(6) | Kernersville, NC | $1,588,498 |
| Better Business Bureau of Arkansas (BBB) | 501(c)(6) | Little Rock, AR | $1,539,020 |
| Cincinnati Better Business Bureau | 501(c)(6) | Cincinnati, OH | $4,286,286 |
Data update history
August 25, 2023
Posted financials
Added Form 990 for fiscal year 2022
August 23, 2023
Updated personnel
Identified 1 new personnel
August 1, 2023
Posted financials
Added Form 990 for fiscal year 2021
August 13, 2022
Posted financials
Added Form 990 for fiscal year 2020
August 4, 2022
Posted financials
Added Form 990 for fiscal year 2019
Nonprofit Types
Civic / social organizationsPublic sector nonprofitsHeadquarter / parent organizations
Issues
Community improvementPublic policyBusiness and industry
Characteristics
State / local level
General information
- Address
- 4411 Beacon Cir
- West Palm Beach, FL 33407
- Metro area
- Miami-Fort Lauderdale-Pompano Beach, FL
- County
- Palm Beach County, FL
- Website URL
- bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbeanÂ
- Phone
- (305) 827-5363
- Facebook page
- BetterBusinessBureauÂ
- Twitter profile
- @bbb_usÂ
IRS details
- EIN
- 59-1261763
- Fiscal year end
- December
- Taxreturn type
- Form 990
- Year formed
- 1969
- Eligible to receive tax-deductible contributions (Pub 78)
- No
Categorization
- NTEE code, primary
- W90: Consumer Protection and Safety
- NAICS code, primary
- 813410: Civic and Social Organizations
- Parent/child status
- Independent
Free account sign-up
Want updates when BBB has new information, or want to find more organizations like Better Business Bureau of Palm Beach County (BBB)?
Create free Cause IQ account