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EIN 74-0510080

Better Business Bureau of Metropolitan Houston

IRS 501(c) type
501(c)(6)
Num. employees
54
City
Houston
State
Texas
Year formed
1922
Most recent tax filings
2022-12-01
NTEE code, primary
W90: Consumer Protection and Safety
Description
Better Business Bureau promotes and fosters the highest ethical relationship between businesses and the public through self-regulation, customer and business education, and service excellence. Its mission is to be the leader in advancing marketplace trust. The BBB operates a call and information services center that answers approximately 32,500 calls or live chat sessions per year. It also provides services to member companies after approval, including taking their calls, sending out member kits, making updates, and mailing renewal notices.
Total revenues
$4,671,690
2022
Total expenses
$4,486,714
2022
Total assets
$4,699,842
2022
Num. employees
54
2022

Program areas at Better Business Bureau of Metropolitan Houston

Accreditation: recruits new members that qualify to support the Better Business Bureau.
Information services: the call and information services center for the Better Business Bureau that answers calls from the public, including businesses and consumers. They answer approximately 31,000 calls or live chat sessions per year.
Business services: provides services to the member companies after approval including: taking their calls, sending out member kits, making updates and mailing renewal notices.

Personnel at Better Business Bureau of Metropolitan Houston

NameTitleCompensation
Lillian KellyVice President Finance and Administration$205,251
Jordan RzadVice President Marketing$120,708
Jeffrey ShoemakerVice President Accreditation / Vice President Sales$157,922
Candice TwymanExecutive Director , Edu FDTN / Executive Director , Edu Fo$139,792
Dan ParsonsPresident$249,395
...and 13 more key personnel

Financials for Better Business Bureau of Metropolitan Houston

RevenuesFYE 12/2022
Total grants, contributions, etc.$4,293,726
Program services$358,167
Investment income and dividends$18,668
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$0
Net gain from sale of non-inventory assets$0
Net income from fundraising events$707
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$422
Total revenues$4,671,690

Form 990s for Better Business Bureau of Metropolitan Houston

Fiscal year endingDate received by IRSFormPDF link
2022-122023-11-15990View PDF
2021-122022-11-14990View PDF
2020-122021-11-15990View PDF
2018-122020-02-14990View PDF
2017-122019-03-15990View PDF
...and 9 more Form 990s
Data update history
January 9, 2024
Posted financials
Added Form 990 for fiscal year 2022
January 8, 2024
Updated personnel
Identified 13 new personnel
November 25, 2023
Posted financials
Added Form 990 for fiscal year 2021
July 8, 2023
Updated personnel
Identified 23 new personnel
June 30, 2023
Posted financials
Added Form 990 for fiscal year 2020
Nonprofit Types
Civic / social organizationsPublic sector nonprofitsHeadquarter / parent organizations
Issues
Community improvementPublic policyBusiness and industry
Characteristics
MembershipsFundraising eventsState / local level
General information
Address
1333 W LP S 1200
Houston, TX 77027
Metro area
Houston-The Woodlands-Sugar Land, TX
Website URL
bbb.org/local-bbb/bbb-of-greater-houston-and-south-texas 
Phone
(713) 868-9500
Facebook page
bbbhoustonsouthtexas 
Twitter profile
@bbb_houston 
IRS details
EIN
74-0510080
Fiscal year end
December
Taxreturn type
Form 990
Year formed
1922
Eligible to receive tax-deductible contributions (Pub 78)
No
Categorization
NTEE code, primary
W90: Consumer Protection and Safety
NAICS code, primary
813410: Civic and Social Organizations
Parent/child status
Central organization
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