Supportive Care Services of Michigan

With a culturally sensitive interdisciplinary team of professionals, the At Home Support program provided individualized care to chronically ill patients and their family caregivers. In an effort to reduce health care expenses and enhance the quality of life of both patients and family caregivers, At Home Support utilized home based condition management to provide clinical education, consumer advocacy, and assistance with health care system navigation. At Home Support services consisted of home visits and individualized treatment plans by a nurse and counselor with the aide of patient family assistants and volunteers. At Home Support worked closely with primary care physicians to relieve symptoms of pain, coordinate care, assist with treatment decisions, and provide a support system to caregivers. Available 24 hours a day, 7 days a week, the At Home Support team included a doctor that specializes in recommending medications or treatments to relieve pain and symptoms caused by illness, nurses with advanced training in chronic illness and home based care, a counselor that assists in addressing interpersonal issues and lifestyle changes and assists with coordinating community resources, and patient family assistants that assist with personal care and providing support to caregivers. By developing partnerships with health care partners, At Home Support strived to create a service model that is outcome driven and that can flex to meet individual contracts. At Home Support also focused on the development of new services for the future needs of patients and families with advanced chronic illnesses. For the year ending December 31, 2016, At Home Support provided $6,120 in charity care. Effective March 31, 2016, At Home Support discontinued its operations. The entity merged with Hospice of Michigan, the controlling organization of At Home Support.