EIN 20-0411818

Arcadia Home Health Services

IRS 501(c) type
Num. employees
Year formed
Most recent tax filings
NTEE code, primary
Arcadia Home Health Services provides home care services to elderly in Honolulu and partners with non-profit Winners at Work.
Related structure
Arcadia Home Health Services is a subordinate organization under Arcadia Retirement Residence.
Total revenues
Total expenses
Total assets
Num. employees

Program areas at Arcadia Home Health Services

Personal care and companion Services - ahhs provides personal care and companion Services. Our caregivers offer hands-on assistance with activities of daily living like bathing, dressing, grooming, diet monitoring, medication reminders and light meal preparation. About 93,000 hours of service were provided in 2022.
Meal delivery Services - ahhs offers a variety of meal options for delivery to our clients' homes. About 9,000 meals were provided to the elderly in the honolulu area in 2022.
Housekeeping Services - ahhs housekeepers perform thorough cleanings including dusting, mopping, vacuuming, laundry and disinfecting. About 5,000 hours of service were provided in 2022.
Statement of community benefitin 2010, Arcadia community Services, a nonprofit corporation, was organized to support the mission, programs, and Services of Arcadia retirement residence (Arcadia) and craigside retirement residence (15 craigside) and coordinate the efforts of our family of companies, including our Home and community based programs. In 2011, 15 craigside completed building its new life plan community (lpc) and began operations. Together with the other related Arcadia support organizations, the Arcadia foundation (taf), Arcadia Home Health Services (ahhs), Arcadia elder Services (aes), Arcadia at Home (aah), and the Arcadia adult day care and day Health center (aadcdh), hale ola kino by Arcadia (hoka), and the Arcadia family of companies (afc) acts as a unified organization in providing benefit to the residents, clients and members they serve, as well as to the honolulu community at large, with the core purpose of serving and protecting the lives of Hawaii's kupuna.arcadia is Hawaii's oldest pre-eminent lpc and is the first lpc in Hawaii accredited by the commission on accreditation of rehabilitation facilities and the continuing care accreditation commission (carf-ccac). Arcadia offers lifetime residency with a continuum of care that begins with independent living in one's apartment with access to an array of activities, wellness programs, Health care Services, food, personal assistance, if requested, security, maintenance, housekeeping and linen service, and along the continuum, if needed, assisted living, skilled and intermediate long term care, special care for those who develop alzheimer's disease and dementia, and end of life care. 15 craigside offers programs and Services similar to Arcadia, and aah offers a similar life-care guarantee and program while a member resides in his/her/their home.arcadia, and its family of companies, are guided by a vision that calls every company to provide optimum effort in support of its residents, clients and members, and to provide benefits and Services to seniors in the greater community. Throughout Arcadia's 56-year history, it has consistently demonstrated a clear and consistent charitable purpose: providing senior living excellence in a gracious, compassionate and dynamic environment with a superior continuum of assured lifetime care to meet the spiritual, physical and social needs of every resident. In 2005, Arcadia began to document the ways afc has served the Hawaii community. The following are examples of the many ways in which afc and its personnel have served the community in 2022. The estimated total value of the community benefits provided was over $1,300,000.1. Uncompensated (charity care)arcadia and 15 craigside continued to provide Services to residents and members who have exhausted their funds, as long as they have not willfully depleted their assets. During 2022, these Services, if valued at the usual and customary amounts charged by the communities, amounted to $652,596 at Arcadia and $372,194 at 15 craigside. Arcadia, 15 craigside and aah also provided Health care Services at reduced rates to residents and members who required assistance. Difference in rates amounted to $68,472 for Arcadia and $27,330 for aah in 2022.2. Hospice careduring 2022, Arcadia and 15 craigside continued with a program of providing end of life care and supportive care, in connection with local medicare certified hospice organizations, to short-term residents who have been admitted directly into Arcadia's and 15 craigside's respective Health care centers without previously being residents of Arcadia or 15 craigside. 3. Support for Arcadia's Health care centerthe Arcadia memorial irrevocable trust fund under taf provided $35,495 in additional Services and items of care and comfort not otherwise provided, for the benefit of the residents residing in Arcadia's Health care center. Services included entertainment, a walking-companion program, as well as other personal Services such as massages, manicures and pedicures.4. Corporate donationsthe afc made collective donations over $17,000 in 2022 to community not for profit organizations that administer and/or support programs and Services for seniors and others in need throughout the community. Some of these programs and Services include the alzheimer's association, funder hui healthcare association of Hawaii, st. francis foundation, and the caregiver foundation.5. Partnership with the united church of christin march 2017, taf established a special fund for the benefit of the united church of christ's (ucc) veterans of the cross fund. Taf and the Hawaii conference foundation (hcf) would each contribute $12,000 annually and additional amounts as needed to the special fund to assist in the care of retired ucc ministers. In 2022, hcf contributed $7,450 and taf contributed $8,350 to the fund. During the year, $14,530 from this fund was used to support the care of a veteran of the cross at Arcadia. The special fund closed in july upon the passing of the last supported veteran. From 2017 to 2022, the fund contributed over $147,000 in support of two veterans. Additionally, the afc also provided Services at discounted rates in excess of $310,000 over the five years (see #1 above). In august 2018, taf had the board permission to ear-mark up to $2,000,000 over a 10-year-period as a special fund in support of ucc's generations of service campaign. The goal of the campaign was to raise $6,000,000 to support retired Hawaii ucc ministers and retired ucc church workers. In 2022, taf contributed $250,000 to the special fund. To-date, $510,800 has been donated to the fund. 6. Use of facilitiesthe following are examples of the use of afc facilities by community groups without charge. Arcadia and 15 craigside supplied over $5,000 in food, supplies and resources for these events.the non-profit and other organizations had meetings and conferences at Arcadia using its conference room, chapel or solarium included: kokua council and the Hawaii family caregiver coalition. 7. Community-related volunteer service of employees and residents of the Arcadia family of companiesarcadia and 15 craigside residents volunteered for non-profit organizations. Some examples include preparing mailers and packets for jewish community Services of Hawaii and kukui center; making and donating dog treats to the Hawaiian humane society and paws of Hawaii; and assisting in inspecting and sorting produce donations at the Hawaii foodbank. In addition, Arcadia and 15 craigside hosted food bank drives open to residents and staff and collected food donations for those in the Hawaii community who struggle with food insecurity.during the holiday season, the Home and community-based Services team generously donated gifts to kupuna in the community through the salvation army's angel tree.the chief executive officer volunteered personal time, estimated in excess of 100 hours, talents and Services to non-profit organizations throughout the year. She served on the oahu workforce development board (owdb) in 2022 and held the position of the chair of the performance measures & accountability committee. Owdb is one of four local workforce development boards in Hawaii established by the federal workforce innovation and opportunity act (wioa) of 2014. The board is administratively attached to the department of budget and fiscal Services and is federally mandated to oversee wioa title i programs at the american job center Hawaii. Additionally, she also served on the policy advisory board for elderly affairs (pabea), as well as the board's legislative committee in 2022. This is a board that provides community input to the executive office on aging (eoa). The pabea membership consists of older adult consumers, service providers, and others in the field of aging. Pabea advises the eoa director in the following areas: identification of issues and alternative approaches to solutions; the development of position statements and papers; advocacy and legislative actions; and program development and operations.
8. Community support and presentationsarcadia has a partnership with winners at work, a non-profit organization with a mission of helping disabled individuals see meaningful inclusion in the community. The afc has an employee through this partnership in a position built specific to her abilities. She has been a valuable addition to the company since 1997.to support the cultivation of the healthcare workforce, Arcadia and 15 craigside served as a training site for nursing students from kapiolani community college. Students received hands-on experience to practice what they learned in the classroom at both Arcadia's and 15 craigside's Health care centers. During 2022, several groups of 5 to 8 students each received clinical training over an eight-day period.in order to provide information and build awareness to high school and college students regarding senior living, healthcare professionals of the afc presented careers and Health care overview to programs at various schools throughout the year, including the farrington Health academy, pearl city Health academy, kalani Health academy, kapiolani community college nurse aide program, and the john a. burns school of medicine's geriatric medicine fellowship program. Additionally, the afc hosted student volunteers from the kalani Health academy at Arcadia, 15 craigside, and the Arcadia adult day care center. We also mentored a student volunteer at the center for a school year.9. Meal service and delivery to seniors in honoluluduring the year, ahhs's meal delivery service program provided seniors in honolulu with hot, nutritious meals at reasonable prices. In addition, the meal preparation service was able to accommodate clients needing particular diets because of Health reasons, a service that most mobile meal Services are unable to render. Over 4,500 deliveries were made in 2022 which was a vital service to help seniors to safely stay Home during the pandemic and limit exposure.10. Home care in support of seniorsahhs was formed in march, 2003 to provide quality care to seniors in honolulu in the comfort of their own homes. Arcadia, in forming this support organization, recognized that many seniors who could use help preferred to continue to live in their current residences.the program continues to provide reasonably priced Services based on Arcadia's mission of providing excellence in care with compassion. The Services available include personal care Services and companion Services, limited Health care Services, housekeeping, and transportation Services. The program served over 250 clients as of december 31, 2022.protecting the Health and well-being of its residents, clients, members and employees is a top priority for afc. Throughout 2020 and 2022, afc enhanced a comprehensive pandemic response plan for its life plan communities and Home and community based Services to minimize the impact of covid-19 on the workplace. This allowed afc employees to continue to care for clients at Home safely during the pandemic.11. Developing a senior community without wallsthe afc has developed an "lpc without walls" program in honolulu. This concept provides Services similar to those provided by Arcadia and 15 craigside, including a life care agreement, except that the Services are provided in a member's Home for those seniors who prefer "aging in place" at Home. During 2014, the honolulu community was introduced to this new concept. Member Services commenced in april 2015. As of december 31, 2022, there were 54 members in the program. During 2021 and at the beginning of 2022, members' access to Arcadia and 15 craigside were limited to part of the year due to covid-19 restrictions at the communities. Arcadia at Home reimagined ways and activities to engage with members while keeping them safe.12. Hale ola kino by arcadiathe afc assumed ownership and operations of hale ola kino, a 32-bed skilled nursing Home in one kalakaua senior living association, ran by national senior living community operator life care Services, llc for the past 25 years. Operations under the afc started in november 2022 under a newly incorporated non-profit, hale ola kino by Arcadia (hoka) which welcomed life care Services team members and allowed minimal disruption to care and Services to the residents. Hawaii continues to see significant growth in its 65-and-older population with an average growth rate of approximately 3.5% annually. There continues to be a shortage of nursing homes in Hawaii, with wahiawa general's long-term care facility being the latest to shut its doors in july 2022. Afc felt that this acquisition was the right thing to do, to further its mission of serving Hawaii's kupuna by expanding its network of Services, while increasing support for its existing programs. Taf contributed $103,500 in 2022 for the acquisition of hale ola kino.

Personnel at Arcadia Home Health Services

Suzie SchulbergChief Operating Officer , / President and Chief Executive Officer$0
Stacey EnjoysChief Operating Officer, Home and Community Based Programs
Vivian LaiChief Financial Officer$0
Bree KomagomeDirector of Talent Acquisition and Employee Development
Mimi MaintainsDirector of Compliance, Compensation, and Benefits
...and 12 more key personnel

Financials for Arcadia Home Health Services

RevenuesFYE 12/2022
Total grants, contributions, etc.$1,590
Program services$3,826,502
Investment income and dividends$0
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$0
Net gain from sale of non-inventory assets$-8,377
Net income from fundraising events$0
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$0
Total revenues$3,819,715

Form 990s for Arcadia Home Health Services

Fiscal year endingDate received by IRSFormPDF link
2022-122023-11-14990View PDF
2021-122022-11-15990View PDF
2020-122021-11-12990View PDF
2019-122021-03-02990View PDF
2018-122020-01-30990View PDF
...and 9 more Form 990s

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Data update history
January 22, 2024
Posted financials
Added Form 990 for fiscal year 2022
November 25, 2023
Posted financials
Added Form 990 for fiscal year 2021
August 17, 2023
Posted financials
Added Form 990 for fiscal year 2020
July 7, 2023
Updated personnel
Identified 1 new personnel
March 12, 2022
Updated personnel
Identified 1 new personnel
Nonprofit Types
Nursing homesHome health agenciesHealth organizationsChapter / child organizationsCharities
HealthHuman servicesDiseases and disorders
Political advocacyState / local levelCommunity engagement / volunteeringTax deductible donationsNo full-time employees
General information
1434 Punahou St
Honolulu, HI 96822
Metro area
Urban Honolulu, HI
Honolulu County, HI
Website URL
(808) 941-0941
IRS details
Fiscal year end
Taxreturn type
Form 990
Year formed
Eligible to receive tax-deductible contributions (Pub 78)
NTEE code, primary
E92: Home Health Care
NAICS code, primary
623110: Inpatient Nursing, Hospice, and Rehabilitative Care Facilities
Parent/child status
Subordinate organization
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