Help Center

Changing email addresses in Cause IQ

Access your Cause IQ account settings to update your email address

In this help article...

If you're looking to change the email address that's associated with your Cause IQ account, you can do so right from your "Account settings" page. 

Accessing your "Account settings" page

To access your "Account settings" page, select the user icon from your navigation bar at the top right of the screen and click "Account settings." Here's a look at where you access your "Account settings" page from your navigation bar:

Access your "Account settings" page

You can also access your "Account settings" page from the "Quick Links" section at the bottom of the website. Simply click on "My account" to access your "Account settings" page. Here's a look at where you can access your "Account settings" page from the "Quick Links" section:

Access your account settings

Update your email address

Once you're in the "Account settings" page, select "Modify email addresses" from the "Change settings" section on the right of the screen. Here you'll need to complete a form with the email address that you want associated with your Cause IQ account, along with the user's first and last name, title, and company name. Click "Update email address" to save your changes. We will send an email to the new address that includes a link to verify the change. Here's a screenshot showing what this email address update form looks like:

Account settings - update email address form