See all relevant Cause IQ information in one place and manage your account settingsIn this help article...
Your Dashboard is a one-stop-shop to see all relevant information with your Cause IQ account. You can access all of your exports, saved searches, lists, manage your account settings, and more. Here's an overview video of the Cause IQ Dashboard:
The "Overview" page of the Dashboard helps new Cause IQ users get value out of the platform immediately and allows existing users to access previous searches, organization profiles, report downloads, and more. The "Overview" page also has a search bar at the top of the screen that allows you to do a Keywords search for an organization you want to research, and you can access the search interface to start a search segment using 400+ filters by clicking "Start new organization search with filters".
The following activity sections are displayed on the "Overview" page of the Dashboard:
Recent searches: Search queries the user has recently conducted with Cause IQ filters
Recent organizations: Organization profiles the user has recently viewed
Recent downloads: Personnel and organization bulk reports the user has recently generated with the Export wizard
Saved searches: Search queries the user has saved to the Dashboard
Manual lists: Lists of specific organizations the user has manually created in Cause IQ
Shared searches (if applicable): Search queries the user has saved and shared with colleagues that have a separate Cause IQ license
Uploaded lists (if applicable): Lists of specific organizations the user has created with the CSV upload tool
Shared lists (if applicable): Lists of specific organizations the user has created and shared with colleagues that have a separate Cause IQ license
All the activities are linked within their appropriate section so you can access them quickly in Cause IQ.
For a new Cause IQ user, there, of course, won't be previous searches, reports, etc. to display in the different activity sections. If a Cause IQ user hasn't conducted the activity that corresponds with a particular section (e.g., the user hasn't conducted an export yet), help articles are linked within the section that provide details on how to use Cause IQ to accomplish the activity.
The "Activity" page allows you to access and view your activity log with Cause IQ. This allows you to quickly find information you were previously looking at, pertinent notifications on downloads, and updates to your monitored searches. The activity section contains the following sections:
The "Searches" page of the Dashboard allows you to see and access all of your previously saved searches and their characteristics. You can see how many organizations match your search criteria, the date you created the search, if you are monitoring the search or not, and the last time Cause IQ checked the search for updates. You can also see the filters that were used to create the search query. You can open a previously saved search in the search interface by clicking "Open search."
The "Lists" page of the dashboard allows you to see and access lists you've manually created, uploaded with our CSV enrichment tool, and the exports you chose to remember. All lists you've created in Cause IQ have a unique profile. From the profile, you're able to "Open" the list in the Cause IQ search interface, "Export" organization and personnel details, "Benchmark" the organizations with Cause IQ's "Benchmarking" tool, and find organizations with similar group "Characteristics" using Cause IQ's "Common characteristics" feature.
The Salesforce section of the Dashboard is where you can set up Cause IQ's Salesforce integration, map your Salesforce objects to the corresponding fields in Cause IQ, and match up records to enrich in bulk. Also, you can open in the search interface Accounts (or Leads) you created or previously matched in Cause IQ's. To do this, click the "Open Accounts in Cause IQ search" button, and Cause IQ will create a new search with a filter automatically added isolating just these organizations.You can choose to filter down on the list further by adding relevant filters from the search filter sidebar. You can also change the filters "Method" dropdown to "Exclude", which will show you all organizations that meet the other criteria, but aren't currently in your Salesforce instance. This is great to identify whitespace opportunities. Here's a look at the Salesforce section of the Dashboard:
Cause IQ's Salesforce integration is an add-on module. If you believe you should have access to the integration and don't, please contact support by clicking on the orange chat widget at the bottom right-hand corner of the screen.
For Cause IQ customers on usage-based plans, you can view your usage stats on the right side of the Dashboard. You'll see your number of unique records exported/enriched for the usage term and your usage reset date. For our enterprise customers, you'll also see the company-wide usage stats.
Here's a look at where you can view your usage stats on the right side of the Dashboard: