Hopelink Behavioral Health

Community services program: the community services program includes employment services and mental Health skills-building services (mhss). Employment services provides support and training for clients who want to be competitively employed in the community to help them choose, get and keep jobs. Mhss provides individually tailored, community-based intensive skill building and support services to meet each client's unique needs, abilities and goals; helps clients maintain their housing and maximize their stability. During the year, the community services program provided services to approximately 648 individuals - 376 in employment services and 272 in mhss.

Crisislink program: brings immediate help, hope and healing to empower individuals facing serious life challenges, suicidal thoughts, and emotional or situational problems through programs including: 24/7 crisis & suicide prevention hotline, crisis textline and chatline. Hopelink Behavioral Health is part of the 988 suicide and crisis lifeline network - answering calls in Virginia, and nationally as a 988 national back-up center, 988 core chat/text center and 988 lgbtqi+ youth chat/text center. Prs also serves as the regional crisis call center in four of the five Health planning regions (hprs) in the commonwealth of Virginia. During the year, crisislink handled 103,815 calls, 47,464 chats and had 2,584 text conversations with 45,504 outbound and follow-up calls.

Psychosocial rehabilitation day program: provides curriculum-based day programs that promote movement out of prs' facility-based programming and into meaningful community alternatives such as work, volunteering and school. Co-occurring disorder services and assistance with transition to community-based activities are also offered. During the year, Hopelink Behavioral Health served approximately 201 individuals within its three day programs.

Peer program: peer support services are provided by individuals who have lived experience and are successful in their recovery. Peers use that lived experience to provide emotional, affiliation, instrumental, and informational support for others in their own recovery journey. At Hopelink Behavioral Health, peers are embedded within clinical programs and in independent programs serving as paraprofessionals - utilizing their lived experience and training to work alongside treatment teams. Family peer support services are provided by a parent or guardian, with lived experience navigating the Behavioral Health and mental Health system for their child. Family peers utilize that experience to support other families in the community navigating the systems of care and facing similar challenges. During the year, Hopelink Behavioral Health served approximately 859 individuals and families through these programs.

Hopelink Behavioral Health provides several other critical community services. The coordinated specialty (csc) program is a recovery-oriented treatment program for youth and young adults with first episode psychosis. Csc offers skill teaching, case management, supported employment, supported education, family education and support, peer support and psychiatric services. The community housing program provides non-time-limited housing and support to help clients live as independently as possible. Residents live in one of the housing residences supported by Hopelink Behavioral Health. Hopelink Behavioral Health also offers Behavioral Health outpatient services. During the year, Hopelink Behavioral Health served approximately 207 individuals through these programs.